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Before you apply New electricity connection

New electricity connection · your situation

Janasnehi fast-track new connection

A Bengaluru domestic or commercial applicant checks whether a new connection fits the public JVS path.

Jurisdiction
Bengaluru, Karnataka, India
Evidence as of
2026-08-30
Supported statements
34
Left unresolved
2
Full research
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Ask before you apply.

Our research left 2 requirements for this situation unresolved in the public record. Take the clarification below to the responsible office and get the current position in writing before you submit anything.

Responsible on the public record: Bangalore Electricity Supply Company Limited, Karnataka Electricity Regulatory Commission. We did not confirm that any of them decide this particular case.

Block one

What the published record says

Found in public documents, graded and dated. The statements closest to your situation come first; a single first-person account never outranks the documentary record. Open any source to read it yourself.

34 statements

KERC's current regulations index lists the 2025 Karnataka Electricity Distribution Code and the 2022 consumer-rights regulation; the 2025 Distribution Code applies to distribution licensees and users connected to or seeking connection and requires compliance with Conditions of Supply and other applicable regulations.

Evidence ARecord verifiedBasis observation

Read this with itIndex and Gazette notification were accessed 2026-08-30. This establishes the current regulatory shelf, not a complete portal workflow or property-specific supply decision.

The BESCOM-hosted KERC conditions provide regulatory context for supply applications and time frames, but the hosted consolidated copy is dated and cannot by itself establish the complete current workflow, fee schedule, or outcome.

Evidence ARecord partialBasis observation

Read this with itLater KERC/BESCOM updates may apply.

KERC's 28 August 2025 order states that development-infrastructure charges are levied on assessed load where the applicant/developer has not laid the electric line or plant to the point of connection, and service-line cost applies to requisitioned load beyond assessed load; if requisitioned load equals assessed load, service-line charges are not applicable under the order's stated conditions.

Evidence ARecord partialBasis observation

Read this with itOfficial KERC order accessed 2026-08-30. It is not a calculator output and does not determine a particular applicant's assessed load, layout status, or demand.

BESCOM's public FAQ says a customer can select New Connection under Janasnehi Vidyuth Sevegalu without customer-portal login, accept the disclaimer, select single or multiple connection, optionally provide a temporary account ID, enter personal/address/location/load details, upload documents, submit, and view a charge breakdown/demand letter.

Evidence BRecord verifiedBasis observation

Read this with itNo application or payment was started.

BESCOM's FAQ distinguishes a normal New Connection route under Other Services for LT, HT/EHT, and MC/MSB, with application type, personal/address, miscellaneous/load, contractor where applicable, confirmation, and charge-breakdown steps.

Evidence BRecord verifiedBasis observation

Read this with itThe FAQ describes a route; property/network eligibility and case outcome remain Unknown.

BESCOM's public New Connection Demand Charges Calculator says displayed charges are per connection and asks for LT/HT, power-supply purpose, location, requested load in KW/HP, and phases before Get Charges.

Evidence BRecord verifiedBasis observation

Read this with itNo inputs were entered and no charge amount was calculated. Observed 2026-08-30.

BESCOM's public New Connection Tracker exposes a required Request ID or Account ID input and a Submit control; the same public page displays a 1912 help label.

Evidence BRecord verifiedBasis observation

Read this with itOnly blank controls were inspected; no request/account identifier was entered and no status result is asserted. Observed 2026-08-30.

The JVS document table labels Identity Proof* with `Photo copy of PAN Card/Driving License/Passport/Aadhar Card/Voter ID*`, Proof of Ownership* with `Photo copy of the Sales deed, Khata certificate, Tax paid certificate.`, Geo-Tagged building photo* with `Upload full building photo along with LAT LONG`, and Completion Certificate with `Completion-cum test report along with wiring diagram`.

Evidence BRecord verifiedBasis observation

Read this with itLabels were read without selecting a document.

Show the remaining 26 statements

The public JVS eligibility page lists as not eligible: premises attracting line extension or electrical-network modification; buildings over 15 metres and over 500 sqmt total plinth area; premises requiring an Occupancy Certificate; buildings attracting Clause 9 Conditions of Power Supply; unauthorised, revenue or abandoned layouts; HT category; and incomplete wiring, meter board or service-main cable.

Evidence BRecord verifiedBasis observation

Read this with itPublished list only; no property-specific determination.

The public JVS form exposes eight tabs: `Application type`, `Provide Temporary Account Id`, `Personal Details`, `Power Supply Required at (AD.)`, `Correspondence Address`, `Location Details`, `Miscellaneous Details`, and `Document Upload`; the initial panel exposes `Single` and `Multiple Connection`.

Evidence BRecord verifiedBasis observation

Read this with itBlank form only; Single was selected to reveal the next stage.

BESCOM’s public FAQ says that if money is debited but payment acknowledgement is not generated, do not pay again for the same bill; wait 24 hours for Bill Desk to confirm with the bank and update payment, or use the published Bill Desk telephone 080-25586664 and Customer Care 1912.

Evidence BRecord verifiedBasis observation

Read this with itPublished recovery text; the FAQ’s email transcription was incomplete and is intentionally not presented as a usable address. No payment was attempted.

The public BESCOM home exposes JVS Fast Track Services with New Connection and Track New Connection links, a separate EODB New Connection label, a normal Other Services New Connection link, and a public Help label calling 1912.

Evidence BRecord verifiedBasis observation

Read this with itObserved on 2026-08-30 without login or case data.

The public JVS eligibility page says that if an application is rejected for non-compliance with eligibility criteria or requested Load, Tariff or Name modification, registration and GST are excepted, MSD/AISD deposits and SLC/ASLC non-revenue charges are refunded, and all other charges are forfeited; it separately says that where an applicant does not desire power supply and has not executed the agreement, amounts are refunded after deducting 10% of the total amount under Clause 4.03 Note of KERC.

Evidence BRecord verifiedBasis observation

Read this with itPublished wording only; no rejection or refund was observed.

The public BESCOM New Connection Tracker exposes `Request ID*`, an `OR` separator, `Account ID*` and a `Submit` button.

Evidence BRecord verifiedBasis observation

Read this with itNo identifier was entered and Submit was not activated.

BESCOM's public FAQ lists document classes including registered sale/gift/partition deed, khata, latest tax receipt, registered lease, occupancy certificate, solar-water-heater compliance, identity/address and other conditional technical or undertaking documents; the eligibility page requires prescribed documents to be verified with originals and lists power-supply agreement and contractor completion/test report conditions.

Evidence BRecord partialBasis observation

Read this with itThe list is not a universal checklist; requiredness depends on category, premises, load, and route.

BESCOM's eligibility page says Janasnehi fast-track applies to LT-1 domestic and LT-3 commercial services up to 18 kW excluding 18 kW, including new and tapping connections, and excludes line-extension/modification cases, certain tall/large or unauthorised premises, HT category, and incomplete wiring/meter-board/service cable.

Evidence BRecord partialBasis observation

Read this with itEligibility page wording is current public guidance, not a property-specific decision.

BESCOM's FAQ says that for normal new connection, only the application fee can be paid online and remaining additional charges are paid by visiting the SDO office; the actual amount and applicable route are not known without a case.

Evidence BRecord partialBasis observation

Read this with itDo not generalize this payment statement to every JVS/EODB category.

BESCOM's FAQ and home page describe the Janasnehi fast-track load ceiling as up to 17.5 kW, while the eligibility page says up to 18 kW excluding 18 kW; the applicable threshold should therefore be confirmed for the chosen route.

Evidence BRecord partialBasis observation

Read this with itThis records a wording difference, not a resolved legal threshold.

BESCOM's public FAQ describes a JVS New Connection entry that can be opened without customer-portal login, followed by a disclaimer, single/multiple choice, optional temporary-account-ID lookup, personal/address/location/load details, document upload, submission, and a confirmation charge breakdown or demand-letter download.

Evidence BRecord partialBasis observation

Read this with itOfficial public guidance/form rechecked 2026-08-30; no application, payment, or demand was created. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route.

BESCOM's public eligibility guidance limits JVS fast-track to LT-1 domestic and LT-3 commercial services up to 18 kW excluding 18 kW, including new connections, and lists line-extension/modification, specified tall/large premises, occupancy-certificate premises, Clause 9 cases, unauthorised/revenue/abandoned layouts, HT category, and incomplete wiring/meter-board/service cable as exclusions or barriers.

Evidence BRecord partialBasis observation

Read this with itThis is page-level eligibility guidance, not a property-specific decision. The FAQ separately uses a 17.5 kW ceiling; the difference remains unresolved and is preserved as a route-confirmation blocker.

The blank JVS form exposes Temporary Account Id with `Get Details` and `Skip`; Personal Details with Business/Personal, Applicant Name*, Gender (Select/Male/Female/Others), Email ID*, Joint, Phone Type* (Select/Mobile/LandLine), Phone Number*, ID Type* (Driving License Number/PAN/PASSPORT/TAN/UID/Aadhar Number/Voter’s ID), ID Number*, check-icon and Save & Continue; address/correspondence with address line 1*, address line 2, City*, disabled State Karnataka, disabled Country India, Pincode*, and Copy Address Same As Above; Location Details with Latitude*, Longitude*, Area of Site (Sqft)*, Stilt Floor Available* (Select/Yes/No), Total No of Floors (Including Stilt floor)*, Total built up area(m²)* and Save & Continue.

Evidence BRecord partialBasis observation

Read this with itNo account, personal, contact, identity, address, location or building value was entered. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route.

The blank JVS Document Upload stage shows `Upload Documents - Please upload any one of the document for mandatory (*) category`, accepted extensions `.JPEG, .JPG, .BMP, .TIF, .TIFF, .JPE, .JFIF, .PDF, .GIF`, `Max Total Upload Size : 4 MB`, DigiLocker file and Document Status columns, Choose File for Identity Proof*, Proof of Ownership*, Geo-Tagged building photo* and Completion Certificate, a Get Aadhaar from Digilocker link, and a final Submit.

Evidence BRecord partialBasis observation

Read this with itNo chooser, DigiLocker action or Submit was activated. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route.

The public JVS eligibility page states that JVS covers LT1 Domestic and LT3 commercial tariff loads up to 18KW excluding 18KW for new single or multiple connections and exposes the exact controls `I have read and agree to the Terms and Conditions for Account Registration*`, `OK`, and `Cancel`.

Evidence BRecord partialBasis observation

Read this with itCheckbox/OK only opened the blank form; no case eligibility was decided.

The blank JVS Miscellaneous Details stage exposes Power Supply required for* (Select/Domestic-LT1/Commercial-LT3/EVC-Station-LT6C), Postpaid/Prepaid radios with Postpaid initially checked, Premise Location* (BBMP/BDA/Rural Local Body or Village or Gram Panchayat/Urban Local Body or CMC or TMC), Sub Division Office*, Section Office*, Nature of Business*, Required Load* from 240W through 17.5KW, Required Phase* (Single Phase/Three Phase), AEH / Non AEH Phase, Required Voltage* (230 V/440 V), Type Of Power* (Motive/Lighting/Light & Heat) and Save & Continue.

Evidence BRecord partialBasis observation

Read this with itVisible options are not a case-specific allowable-load decision. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route. This is a grouped control inventory, not proof that every listed item is required, available in every case, or completes an end-to-end route.

BESCOM’s public FAQ displays `3 working days (24 hours) after registration and payment made.` for FTNC.

Evidence BRecord partialBasis observation

Read this with itSpecific FAQ observation only; it does not establish a case clock or supply outcome.

BESCOM's home page displays power supply within 24 hours after requisite-fee payment for qualifying domestic LT-1 and commercial LT-3 consumers up to the fast-track load limit where no line extension is needed; it also displays a Bengaluru EODB new-connection target of 7 days without RoW and 15 days with RoW for stated LT/HT load bands.

Evidence CRecord partialBasis observation

Read this with itDisplayed service targets are conditional labels, not a guarantee for an unclassified property or a proof that payment starts the clock in every case. Downgraded from Grade B on 2026-08-29: the available citation is a general-site reference rather than claim-specific evidence.

The public BESCOM materials expose a JVS New Connection route that does not require customer-portal login, and a normal New Connection route under Other Services for LT/HT/EHT/MC/MSB categories.

Evidence BRecord verifiedBasis observation

Read this with itNo route was submitted.

The public form displays stages for application type, temporary/permanent or temporary account ID where applicable, personal details, supply address, correspondence address, location, miscellaneous details, LEC details where applicable, and document upload.

Evidence BRecord verifiedBasis observation

Read this with itBlank controls only; no personal or property value was entered.

The public FAQ says submission leads to a confirmation page and charge breakdown/demand letter; for normal new connection it says only the application fee can be paid online and remaining additional charges are paid at the SDO office.

Evidence BRecord partialBasis observation

Read this with itNo demand, payment, or receipt was generated.

The public eligibility page excludes or conditions JVS cases involving line extension/modification, certain tall or large buildings, occupancy-certificate premises, unauthorised/revenue/abandoned layouts, HT category, and incomplete wiring/meter-board/service cable; public pages also differ between 17.5 kW and 18 kW-excluding-18 kW wording.

Evidence BRecord partialBasis observation

Read this with itNo property-specific eligibility decision was attempted.

KERC's 2022 consumer-rights regulation says an owner or occupier files the electricity-supply application with prescribed fee/charges, and an online submission through the licensee's web portal or mobile app must generate an acknowledgement with a registration number; a complete application is deemed received on that acknowledgement date.

Evidence ARecord verifiedBasis observation

Read this with itRegulation clauses 3(1)(a)-(b) and 3(2), official PDF accessed 2026-08-30. This legal acknowledgement rule does not prove that BESCOM's blank form was submitted or that a specific case is complete.

BESCOM public guidance lists ownership/occupancy, tax, identity/address, solar-water-heater, agreement, wiring and contractor test-report document classes, with requiredness depending on the chosen category and premises.

Evidence BRecord partialBasis observation

Read this with itDo not treat the FAQ's long list as a universal checklist.

BESCOM displays conditional targets of 24 hours after requisite-fee payment for qualifying JVS domestic/commercial cases without line extension and 7/15 days for stated Bengaluru EODB load bands depending on RoW.

Evidence CRecord partialBasis observation

Read this with itDisplayed targets do not establish a case clock or guarantee supply. Downgraded from Grade B on 2026-08-29: the available citation is a general-site reference rather than claim-specific evidence.

One citizen reported that a downstream service treated their BESCOM account as a new connection and that the reported recognition issue resolved only after a later billing cycle.

Evidence FRecord partialBasis observation

Read this with itA historic commenter account about a separate downstream service. It does not establish meter activation, billing-cycle timing, data synchronisation behaviour, or any scheme entitlement.

Block two

Where the record disagrees with itself

Accounts we could not reconcile. We kept both rather than picking a winner.

1 contested

KERC's 2022 consumer-rights regulation provides that, for sanction of power up to 150 kW, the application form is accompanied by only two mandatory documents: applicant identity proof and proof of ownership, possession, or occupancy of the premises; a licence must also be submitted wherever a licence is required.

Evidence ARecord contestedBasis observation

Read this with itRegulation clause 3(3), official PDF accessed 2026-08-30. The apparent tension is preserved: the BESCOM form displays additional category labels, while the regulation states the two mandatory documents for sanction up to 150 kW, with licence qualification. Applicability to every JVS category and later field/technical evidence remains to be confirmed.

Block three

What is still unsettled

Two kinds of thing sit here: questions the published record leaves open, and points where our own reading stopped — at a login we did not cross, or a step we could not observe without applying. Each item says which it is. Both are reasons to ask before you apply rather than after.

1 open

The unauthenticated pass does not establish whether login, OTP, CAPTCHA, field-level validation, application acknowledgement, demand generation, payment result, document rejection, tracker result, inspection, meter installation or supply completion follows any public control.

Our reading stopped hereEvidence UnknownRecord unknownBasis observation

Where we stoppedPass stopped before identifiers, personal data, files, payment and Submit. Unknown is a research boundary, not evidence of absence.

Block four

Where this route is known to break

Failure points recorded for this situation, with the recovery the record supports — or the absence of one.

9 recorded
documentation

JVS versus normal route

The applicant may not know whether load, tariff, building, wiring, or network facts fit JVS.

Likely cause
Eligibility depends on case facts and the public pages use differing threshold wording.
Recovery
Confirm route and current threshold with BESCOM; no applicant data was entered.
Owner on the public record
Bangalore Electricity Supply Company Limited
documentation

Demand, tracking, and supply outcome unobserved

No request ID, demand, payment receipt, inspection, meter, or supply result exists.

Likely cause
Those states require a real submitted application and case processing.
Recovery
Retain the request/reference if an authorised application is filed; displayed timelines remain conditional.
Owner on the public record
Bangalore Electricity Supply Company Limited
documentation

JVS route and threshold boundary

BESCOM's eligibility page says up to 18 kW excluding 18 kW, while its FAQ uses a 17.5 kW ceiling; the premise/network exclusions also require facts not supplied.

Likely cause
Different official page wording and case-specific tariff, load, building, wiring, and network conditions.
Recovery
Confirm the current applicable JVS threshold and route with BESCOM; if an exclusion applies, inspect the normal route.
Owner on the public record
Bangalore Electricity Supply Company Limited
documentation

Portal labels versus regulatory document baseline

BESCOM's form displays several document categories, while KERC's 2022 regulation identifies two mandatory documents for sanction up to 150 kW plus a conditional licence.

Likely cause
The form labels route/category evidence and technical documents beyond the regulation's stated mandatory baseline; exact applicability and field verification are not public here.
Recovery
Do not assume the portal categories reconcile with the statutory two-document rule. Confirm the applicable route and document list with BESCOM before upload or payment.
Owner on the public record
Bangalore Electricity Supply Company Limited, Karnataka Electricity Regulatory Commission
process

Demand amount and charge basis are case-specific

The public calculator exposes inputs and KERC publishes assessed-load methodology, but no applicant-specific demand or payment result exists.

Likely cause
Demand depends on route, purpose, location, load, phase, network/layout conditions, and case assessment.
Recovery
Use the public calculator only as an information aid after authorised inputs are known and rely on the generated official demand for payment decisions.
Owner on the public record
Bangalore Electricity Supply Company Limited, Karnataka Electricity Regulatory Commission
process

No request reference or live status

The tracker requires Request ID or Account ID, but this official-source pass created no request, receipt, inspection status, meter result, or supply outcome.

Likely cause
Case tracking and escalation require a submitted application/reference and case-specific processing.
Recovery
For an authorised case, retain the registration/request number, use the tracker and 1912, and follow the designated escalation route described by KERC; no case was submitted here.
Owner on the public record
Bangalore Electricity Supply Company Limited, Karnataka Electricity Regulatory Commission
process

Route and property eligibility remain case-specific

Public JVS and normal/EODB labels expose different routes and thresholds, but no applicant load, tariff, premises or network facts were supplied.

Likely cause
Pages publish route conditions and exclusions rather than a case decision.
Recovery
Read eligibility/FAQ guidance and contact BESCOM Customer Care 1912 for case routing; do not treat public labels as approval.
Owner on the public record
Bangalore Electricity Supply Company Limited
process

Blank form stops before case data and submission

Public forms expose applicant, address, identity, load, upload and Submit controls, but no values, files or Submit action were used.

Likely cause
Public-only pass cannot establish validation or post-submit behavior without crossing identifier/personal-data/submission boundary.
Recovery
Keep login/OTP, validation, acknowledgement, demand, payment, tracker result and supply outcome Unknown until authorised applicant independently continues; use public FAQ/eligibility meanwhile.
Owner on the public record
Bangalore Electricity Supply Company Limited
infrastructure

Payment acknowledgement failure recovery is published but untested

FAQ describes money-debited/no-acknowledgement condition and Bill Desk recovery, but no payment was attempted.

Likely cause
Unknown in this pass; no live transaction or receipt exists.
Recovery
Do not pay the same bill again; wait 24 hours for Bill Desk confirmation/update, then use published Bill Desk contact or Customer Care 1912.
Owner on the public record
Bangalore Electricity Supply Company Limited

Take it with you

Two ways to carry this

Both are built from the same claim records you just read. Neither one adds a fact that is not above.

Take this to the office

Prepare my clarification

The questions this situation leaves open, each with the document and date that raised it, and a note of what you have already read. It contains no personal details — you fill those in yourself before sending.

Same record, different reader

Copy for my agent

The identical evidence shaped for an assistant: supported facts with their grades and dates, the unresolved questions kept unresolved, and an explicit instruction that it authorises nothing.

Check us

Every source behind this brief

Read them yourself. If one has moved or changed since we checked it, that is worth knowing before you act.

16 sources

Not your case?

Other situations for this service

Normal LT/HT/EHT/MC/MSB connectionLine-extension or RoW caseDocument or wiring deficiency

How to read the gradesA — binding law, regulation, commission order or gazette notification. B — current official procedure, form, portal or agency page. C — official but indirect, incomplete, archived, undated or potentially outdated. F — uncorroborated lead. Unknown — no usable source.

Independent research, not official advice. Public sources and known gaps are shown together; do not submit personal data through this ledger. Evidence collected as of 2026-08-30; nothing on this page is generated when you open it. Every statement is a recorded claim you can trace to the source above, and the unsettled items stay unsettled on purpose.

What our own audit said it could not closeRead the cited evidence and retain Unknown or partial status where the public record stops.