Before you apply Electricity name transfer
Electricity name transfer · your situation
The recorded consumer has died and a successor seeks transfer.
Your next step
Our research left 4 requirements for this situation unresolved in the public record. Take the clarification below to the responsible office and get the current position in writing before you submit anything.
Responsible on the public record: Bangalore Electricity Supply Company Limited. We did not confirm that this office decides this particular case.
Block one
Found in public documents, graded and dated. The statements closest to your situation come first; a single first-person account never outranks the documentary record. Open any source to read it yourself.
Historic clause 36.01 lists ownership evidence, including registered sale deed, khata, succession or heirship certificate, and will, where consent is absent.
Read this with itHistoric binding text; it is an evidence lead, not a verified current checklist.
The BESCOM-hosted Conditions PDF says that, in the absence of the registered consumer's consent letter, the transferee may produce ownership evidence including a registered sale deed, partition deed, khata, succession or heirship certificate, or deed of last will.
Read this with itThe listed succession/heirship and will options are evidence leads for the deceased-consumer route, not proof that any supplied document will be accepted now.
Historic KERC Conditions clause 36.01 says the registered consumer furnishes consent for transfer of the installation and deposits.
Read this with itHistoric binding text; current applicability is not established.
BESCOM’s public Track Name Change page displays “Call 1912” for help.
Read this with itThe visible help label does not establish that 1912 resolves a name-transfer exception.
The current unauthenticated BESCOM Janasnehi name-change URL rendered the common shell but no visible name-change form, exception selector, error text or recovery link.
Read this with itThis is a direct public-render observation only; it does not establish whether the form appears after login or under a different route.
The public BESCOM customer-login page displays User ID, Password and image CAPTCHA controls; no authenticated name-transfer fields were inspected in this pass.
Read this with itDirect public observation of the login controls. This does not establish when or how an applicant reaches account-specific name-transfer fields.
BESCOM's public maintenance page can display a scheduled-upgradation message saying online services are temporarily unavailable.
Read this with itThe page provides no exception-specific retry time, alternate submission route or case queue information.
The public e-Aasthi Pending Mutation Report displays registered-deed or mutation date, property EPID, seller, purchaser, and pending-owner fields.
Read this with itThe visible report does not establish a completed buyer-facing record.
BESCOM exposes a public billing-related complaint tracker with Request ID, request-raised date and Search controls, but its applicability to name-transfer exceptions is not established.
Read this with itIt is retained as a general recovery lead only; no complaint was created, and the page is explicitly billing-related.
The BESCOM-hosted Conditions PDF says that the registered consumer furnishes a consent letter to transfer the installation and deposits to the transferee.
Read this with itThis records wording in the currently hosted but visibly older Conditions PDF. It does not establish a current authenticated consent field or acceptance decision.
The BESCOM-hosted Conditions PDF says that the transferee executes a fresh power-supply agreement with the licensee for transfer.
Read this with itNo agreement form, current signature process, or completed agreement was inspected.
The BESCOM-hosted Conditions PDF says that no arrears may be outstanding against an installation for transfer.
Read this with itNo account balance or arrears outcome was queried.
The BESCOM-hosted Conditions PDF says that, where the registered consumer has not consented to transfer of the deposit, the transferee pays a fresh deposit as a new consumer.
Read this with itNo deposit calculation, demand, or payment was observed; do not state an amount.
The BESCOM-hosted Conditions PDF says that the transferee executes an Annex 9 indemnity bond for disputes arising from the transfer.
Read this with itAnnex 9 is present in the hosted PDF. No current BESCOM submission route or acceptance of an indemnity bond was observed.
BESCOM's public FAQ directs a name-change applicant to authenticate, select an account ID, complete mandatory fields, upload required documents, submit, retain a request ID, and pay applicable charges.
Read this with itReconciles IND-4, IND-6, and IND-8 duplicate FAQ claims. The public FAQ does not enumerate the current document checklist.
BESCOM's public tracker requests the request ID sent by SMS.
Read this with itReconciles IND-4 and IND-8 duplicate tracker claims.
Block two
Two kinds of thing sit here: questions the published record leaves open, and points where our own reading stopped — at a login we did not cross, or a step we could not observe without applying. Each item says which it is. Both are reasons to ask before you apply rather than after.
This bounded pass did not identify a sufficiently specific public first-person Bengaluru account of a BESCOM name-transfer attempt after the recorded consumer's death.
Where we stoppedSearches were restricted to public first-person evidence. General guides, legal reporting, provider material, and non-Bengaluru accounts were excluded; this is not evidence that the route succeeds or fails.
This pass produced no BESCOM request ID, exception decision, document acceptance, payment demand, approval, updated bill name or tracker status.
Where we stoppedNo login, account identifier, upload, payment, submission or tracker query was made.
No current unauthenticated BESCOM page reviewed in this pass establishes whether a tenant, successor after death, or applicant without previous-consumer consent is eligible, which documents replace consent, what deposit or arrears treatment applies, or how an exception is approved.
What we checkedFAQ, login, direct JVS route, name tracker, complaint tracker and maintenance page were reviewed without crossing authentication or submitting data. Historical rules in the canonical ledger are not treated as current public workflow evidence.
This pass did not establish a current public BESCOM rule for acceptance of tenant occupancy evidence, deceased-consumer succession evidence, or a no-consent transfer packet in the authenticated Name Change route.
Where we stoppedThe public FAQ was inspected without login and the current hosted Conditions PDF has unresolved applicability. No account-specific validation or submission was attempted.
Block three
Failure points recorded for this situation, with the recovery the record supports — or the absence of one.
Prior consumer is deceased and consent is unavailable.
Applicant cannot furnish consent to transfer the installation and deposit.
An outstanding balance may prevent transfer.
Public FAQ directs uploads but does not enumerate them before login.
Public BESCOM material exposes a generic authenticated name-change route while the hosted exception Conditions text has unresolved current applicability.
The standard route requires BESCOM customer login with User ID, password and image CAPTCHA; the direct unauthenticated JVS name-change URL exposes no form.
Public BESCOM pages describe a generic name-change document stage but do not identify exception-specific evidence, deposit, arrears or consent-substitute rules.
No name-transfer request, SMS Request ID, complaint query, document decision, payment, approval or updated bill name was produced.
Citizen evidence in this pass does not substantiate a lived BESCOM transfer route after the recorded consumer's death.
Take it with you
Both are built from the same claim records you just read. Neither one adds a fact that is not above.
Take this to the office
The questions this situation leaves open, each with the document and date that raised it, and a note of what you have already read. It contains no personal details — you fill those in yourself before sending.
Same record, different reader
The identical evidence shaped for an assistant: supported facts with their grades and dates, the unresolved questions kept unresolved, and an explicit instruction that it authorises nothing.
Check us
Read them yourself. If one has moved or changed since we checked it, that is worth knowing before you act.
Not your case?
How to read the gradesA — binding law, regulation, commission order or gazette notification. B — current official procedure, form, portal or agency page. C — official but indirect, incomplete, archived, undated or potentially outdated. Unknown — no usable source.
Research aid, not official advice. It records public evidence and uncertainty; do not submit personal data through this ledger. Evidence collected as of 2026-08-31; nothing on this page is generated when you open it. Every statement is a recorded claim you can trace to the source above, and the unsettled items stay unsettled on purpose.