Evidence page · benchmark v0.1
Hyderabad, Telangana, India
6 of 6 stated. Source: authored. As of .
v0.1
Scope
The individual owner of a built residential property with no connection applies to the city's water utility for a new domestic water supply, with sewer only where the same application covers it. Bulk or high-rise connections, commercial use, regularisation of unauthorised connections, name transfer on an existing account and tanker supply are excluded.
Six expectations
Cost
Amounts the citizen pays are published as a banded schedule for the category this scenario falls in: Rs. 2,500 fixed for a 15mm connection on a plot up to 200 square metres, rising through Rs. 8,250, Rs. 16,500 and Rs. 24,000 with per-square-metre rates on the excess and a ceiling of Rs. 48,000, plus a non-refundable processing fee of Rs. 1,000 for 15mm. The published total is not exhaustive and the board says so: the cost of lines where none exist is an estimate on the standard schedule of rates, and the deposit is two months' consumption, which an unconnected property cannot yet know. That gap is carried as a separate unknown claim.
claim_hyderabad_water_category_i_charges · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter publishes water supply and sewerage connection charges for Category-1 individual connections banded by plot area for a 15mm connection.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_category_i_charges_2 · Grade B — current official procedure, form, service portal, circular, or agency page
That table gives a fixed Rs. 2,500 up to 200 square metres.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_category_i_charges_3 · Grade B — current official procedure, form, service portal, circular, or agency page
That table gives Rs. 8,250 plus Rs. 82.50 for each square metre in excess from 201 to 300 square metres.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_category_i_charges_4 · Grade B — current official procedure, form, service portal, circular, or agency page
That table gives Rs. 16,500 plus Rs. 75.00 for each square metre in excess from 301 to 400 square metres.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_category_i_charges_5 · Grade B — current official procedure, form, service portal, circular, or agency page
That table gives Rs. 24,000 plus Rs. 60.00 for each square metre in excess from 401 square metres upwards.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_category_i_charges_6 · Grade B — current official procedure, form, service portal, circular, or agency page
That table is subject to a maximum of Rs. 48,000.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_processing_fee · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states a non-refundable and non-adjustable processing fee of Rs. 1,000 for a 15mm diameter connection and Rs. 2,000 for connections of 20mm diameter and above.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter lists the further amounts payable towards a water supply and sewerage connection.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_2 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is the cost of laying water lines where none is available, priced from an estimate on the current standard schedule of rates.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_3 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is the cost of laying sewer lines where none is available, priced on the same schedule of rates.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_4 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is Green Brigade physical connection charges.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_5 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is a deposit equivalent to two months' consumption with sewerage cess at current rates.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_6 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is AMR charges for connections of 25mm and above.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_7 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is rainwater harvesting charges.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_other_amounts_payable_8 · Grade B — current official procedure, form, service portal, circular, or agency page
One further amount is road restoration charges where applicable.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_cash_payment_cap · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that cash payment of not more than Rs. 5,000 will be accepted at the single window cell at head office Khairatabad.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_cash_payment_cap_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The same charter states that cash is also accepted at the board's cash counters on working days during working hours.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Documents
An actionable enclosure list is published twice, in a standalone documents file and in the charter's annexure: registered ownership deed, municipal sanctioned plan, municipal tax assessment receipt, no objection certificate where the locality requires it, house site patta, slum area certificate where applicable, occupancy certificate, a notarised affidavit on Rs. 20 stamp paper and an indemnity bond, with a category matrix naming acceptable alternatives for identity, address and statutory proof. The list is qualified in the citizen's favour: an individual building on a plot up to 100 square metres and up to 7 metres high need not obtain an occupancy certificate.
claim_hyderabad_water_document_list_narrative · Grade B — current official procedure, form, service portal, circular, or agency page
The board's list of documents to submit for a new connection requires attested copies of the documents it names.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_2 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires the registered ownership deed.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_3 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires the municipal building sanctioned plan.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_4 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires the municipal tax assessment receipt.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_5 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires a no objection certificate if the property is in a specified locality.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_6 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires a house site patta certificate.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_7 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires a slum area certificate if the property is in a slum area.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_8 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires an occupancy certificate.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_9 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires an affidavit on Rs. 20 non-judicial stamp paper duly notarised undertaking to abide by the HMWS&S Act 1989 and its rules.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_list_narrative_10 · Grade B — current official procedure, form, service portal, circular, or agency page
That list requires an indemnity bond.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board publishes a document matrix by application category.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_2 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires a voter ID or Aadhaar card as identity proof.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_3 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires a latest photograph of the premises or building.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_4 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires an electricity bill or municipal tax receipt or gas bill or bank account as address proof.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_5 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires an indemnity bond.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_6 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires a copy of the registered deed or an affidavit as statutory proof.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_7 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires a municipal occupancy certificate.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_8 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires a municipal approved plan.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_document_matrix_by_category_9 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The Category I row requires an encumbrance certificate.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_occupancy_certificate_relief · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board's list of documents states that an occupancy certificate is mandatory for all buildings.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_occupancy_certificate_relief_2 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That list makes the occupancy certificate optional for individual buildings on plots up to 100 square metres with a height up to 7 metres.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_online_application_route_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The applicant uploads documents and latest building photographs with the date on them.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Eligibility
Usable rules decide who qualifies and on what terms: a connection is sanctioned subject to technical feasibility and the rules under the HMWS&S Act 1989; the charge band and the document set turn on the connection size and the plot area; a rainwater harvesting structure, a two-day sump and a meter chamber must be built before the connection is released, and an ISO meter procured; and the occupancy certificate requirement is waived for the smallest individual buildings.
claim_hyderabad_water_sanction_conditions · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that connections are sanctioned subject to technical feasibility and the rules and regulations under the HMWS&S Act 1989.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sanction_conditions_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that sanction confers no right or evidence of ownership.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sanction_conditions_3 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter requires the applicant to construct a rainwater harvesting structure to specification before release of the connection.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sanction_conditions_4 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter requires the applicant to construct a sump able to store two days' requirement before the connection is released.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sanction_conditions_5 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter requires the applicant to construct a meter chamber before the connection is released.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_occupancy_certificate_relief · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board's list of documents states that an occupancy certificate is mandatory for all buildings.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_occupancy_certificate_relief_2 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That list makes the occupancy certificate optional for individual buildings on plots up to 100 square metres with a height up to 7 metres.
Documents to Submit for New Connection - documents in attested copies to be submitted to the inspecting officer · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_meter_obligation · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that the customer has to procure a good quality ISO meter.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_meter_obligation_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter requires the customer to construct a meter chamber for the safety of the meter.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_meter_obligation_3 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that for release of a sewerage connection the customer must construct a sewer manhole with a silt catch pit within the premises.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Time
Searched the board's Single Window Cell service level agreement and the board site's Timelines for New Connection route. Timing is named and stage figures are published for a Category I 15mm connection, but the same document sets out two procedures side by side and does not say which governs. Under the revised procedure the stages run 7 working days to pay the processing fee, 6 and 5 days of feasibility checks, 5 days to re-upload missed documents, 15 days to pay the connection charges, Green Brigade allotment within 24 hours of payment and 5 days to generate the consumer account number. Under the existing procedure the corresponding stages run 15, 10 and 20 days of feasibility checks, 10 days to capture documents, 5 days for proceeding generation, 60 days to pay the connection charges and 29 days to generate the consumer account number. The charter fixes that days mean working days, but no reviewed public page establishes which procedure applies on the access date, and the agreement is undated on its face. A citizen therefore cannot tell whether the payment window is 15 days or 60. That gap is carried as claim_hyderabad_water_which_sla_in_force_unknown. No total is published for either procedure; the figures are per stage.
claim_hyderabad_water_sla_category_i_stages · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board's single window cell service level agreement gives stage timelines for a Category I 15mm connection under its revised procedure.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_2 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 7 days for processing fee payment.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_3 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 6 days for first level feasibility.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_4 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 5 days for second level feasibility.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_5 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 5 days for the option to re-upload missed documents.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_6 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 15 days for payment of connection charges.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_7 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allots the Green Brigade automatically within 24 hours after payment is received.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_category_i_stages_8 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That revised procedure allows 5 days for generation of the consumer account number.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board's single window cell service level agreement gives the corresponding stage timelines for a Category I 15mm connection under its existing procedure.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_2 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 15 days for first level feasibility.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_3 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 10 days for second level feasibility.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_4 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 10 days for the request for capturing documents.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_5 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 20 days for final level feasibility.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_6 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 5 days for proceeding generation.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_7 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 60 days for payment of connection charges.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_sla_existing_procedure_stages_8 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That existing procedure allows 29 days for generation of the consumer account number.
Single Window Cell service level agreement - timelines for new connection · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_days_are_working_days · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter requires the service charges and fees it mentions to be paid within the stipulated timeline.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_days_are_working_days_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that the days referred to in its timeframes mean working days.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Owner
The citizen can identify the office that decides and reach it: connections of 20mm and above are sanctioned at the Single Window Cell under the General Manager (Engineering), whose postal address and telephone number are published; circle and divisional offices sanction connections within their own jurisdictions; a jurisdiction annexure maps divisions and circles to the localities and municipalities they cover; and a 24-hour customer care number and support address appear on every page.
claim_hyderabad_water_swc_sanctions_and_address · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that the Single Window Cell at the head office sanctions connections of 20mm diameter or above.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_swc_sanctions_and_address_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that all new connections are released through the Green Brigade of the Single Window Cell.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_swc_sanctions_and_address_4 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter gives the Single Window Cell address as General Manager (Engineering) at HMWSSB Khairatabad in Hyderabad with a telephone number.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_circle_and_division_sanction · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that circle offices sanction new water supply and sewerage connections within the jurisdiction of the circle.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_circle_and_division_sanction_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that circle offices redress consumer grievances within the jurisdiction of the circle.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_circle_and_division_sanction_3 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that divisional offices sanction new connections under the jurisdiction of the division.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_jurisdiction_annexure · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter publishes an annexure of jurisdiction details.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_jurisdiction_annexure_2 · Grade B — current official procedure, form, service portal, circular, or agency page
That annexure lists the operation and maintenance divisions against the localities or municipalities or constituencies each covers.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_jurisdiction_annexure_3 · Grade B — current official procedure, form, service portal, circular, or agency page
That annexure names the operation and maintenance circles with the divisions under each.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
After submission
Surfaces the citizen sees after applying are identified: the board states that the status of a new connection application can be tracked on its website and that SMS messages are sent to the applicant, and it publishes a Know Your Connection Status route alongside routes to check feasibility status, download the connection charges receipt and download documents related to the connection. The routes were read, not queried; no application reference was entered.
claim_hyderabad_water_status_tracking_and_sms · Grade B — current official procedure, form, service portal, circular, or agency page
The board's citizens charter states that the status of a new connection application can be tracked on the website.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_status_tracking_and_sms_2 · Grade B — current official procedure, form, service portal, circular, or agency page
The charter states that SMS messages are also sent to the applicant.
Citizens Charter of HMWSSB, May 2024 · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2024-05-01. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_status_route_published · Grade B — current official procedure, form, service portal, circular, or agency page
The board publishes a Know Your Connection Status route under its prospective consumer services, reachable without login.
Know Your Connection Status - prospective consumer services route · hyderabadwater.gov.in
Accessed 2026-09-06. Archive: an existing Wayback snapshot was found at https://web.archive.org/web/20260119180209/https://www.hyderabadwater.gov.in/en/index.php/services/prospective-consumer-services/know-your-connection-status (2026-01-19); no new capture was pushed from this run. Open source ↗
claim_hyderabad_water_prospective_routes_published · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
The board publishes a set of routes for prospective consumers on its own navigation.
Hyderabad Metropolitan Water Supply and Sewerage Board - customer and prospective consumer services · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2026-09-02. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_prospective_routes_published_5 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That set includes a route titled Check Feasibility Connection Status.
Hyderabad Metropolitan Water Supply and Sewerage Board - customer and prospective consumer services · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2026-09-02. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_prospective_routes_published_6 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That set includes a route titled Know Your Connection Status.
Hyderabad Metropolitan Water Supply and Sewerage Board - customer and prospective consumer services · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2026-09-02. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_prospective_routes_published_7 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That set includes a route titled Connection Charges NEFT or RTGS Receipt.
Hyderabad Metropolitan Water Supply and Sewerage Board - customer and prospective consumer services · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2026-09-02. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
claim_hyderabad_water_prospective_routes_published_8 · Grade C — official but indirect, incomplete, archived, undated, or potentially outdated material
That set includes a route titled Download Document Related Your Connection.
Hyderabad Metropolitan Water Supply and Sewerage Board - customer and prospective consumer services · hyderabadwater.gov.in
Accessed 2026-09-06 · published 2026-09-02. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run. Open source ↗
Limitations
Independent research, not official advice. Grid-only benchmark run: sources and claims only, no nodes, edges, roadblocks or journeys. Desk research, no counter visited. Limitations: the board's site is fronted by a bot-detection challenge that a plain HTTP client could not pass, so the pages were read in a browser; no CAPTCHA was solved or attempted; the application, status and area-officer routes were read but never filled in, submitted or queried; four of the five source URLs have no Wayback snapshot, so nothing archived preserves what was observed; the service level agreement document sets out both an existing and a revised procedure and the reviewed evidence does not establish which is in force on the access date. Do not submit personal data through this ledger. Audit limitations carried unresolved: the sanctioning office for a 15mm domestic connection is not named by any reviewed route, the charter naming the Single Window Cell only for connections of 20mm and above; and archive captures were queried but never pushed for four of the five sources, so nothing archived preserves what was observed.
Audit
The sidecar presented all six cells as stated. One cell does not survive. Four claims carry a grade the protocol does not permit on the source cited, one claim is compound across two unrelated topics, and the rest of the ledger is sound. Fourteen corrections are proposed. No correction invents evidence; where a gap cannot be closed without new research it is recorded below as a limitation for the integrator rather than papered over.
---
Severity: blocking Record: expectation water-connection, /cells/time/state (and /cells/time/claimIds, /cells/time/searchedRoutes, /cells/time/note)
What the protocol requires. Section 8 defines time as stated "when the evidence gives an actionable duration, deadline, processing period, or service-level target," and defines stated generally as a Grade A, B, or C claim that "gives a value a citizen can act on." The same section closes with a rule that governs this case directly: "a boundary statement or Unknown claim records a limitation, not a positive cell value." Section 5 forbids a conclusion drawn from a source being presented as what the source shows.
What I observed. source_hyderabad_water_swc_sla sets out an existing and a revised procedure side by side and, on the ledger's own account, "does not state which is in force." The ledger records both faithfully — claim_hyderabad_water_sla_category_i_stages (revised) and claim_hyderabad_water_sla_existing_procedure_stages (existing) — and then records claim_hyderabad_water_which_sla_in_force_unknown, an Unknown claim stating that which procedure governs on the access date "is not established by any reviewed public page." The time cell cites the revised claim alone and presents its figures as the actionable value.
The two columns are not variants of one answer. Payment of connection charges is 15 days under the revised procedure and 60 under the existing one; generation of the consumer account number is 5 days against 29. A citizen told "15 days" who is in fact governed by the existing procedure has been given a wrong number, not an incomplete one.
Selecting the revised column is an inference — the plausible one, that a column labelled "revised" superseded the one labelled "existing" — but it is precisely the inference the ledger declines to draw in claim_hyderabad_water_which_sla_in_force_unknown. The sidecar cannot rest a positive cell on an inference the ledger refuses. Nor does the document's own face support it: the SLA carries no visible date and is placed at 2020 only by file metadata, so "revised" is not anchored as current in 2026 either. The cell note discloses the split, but section 8's closing rule means a note cannot convert an Unknown into a cell value; disclosure is not cure.
The distinction that decides this, and why it does not spread to cost. Section 8 tolerates *incompleteness* in a stated cell — it says so expressly for time, requiring only that "when the figure covers only one stage, the cell note must say so." What it does not tolerate is *indeterminacy*: two published, mutually exclusive answers with the publisher silent on which is live. cost is incomplete — the line cost is an estimate on the schedule of rates and the deposit is unknowable before connection — but the board publishes one schedule, so the citizen has one answer that is right as far as it goes. time has two answers and no way to choose. That is the line, and time falls on the wrong side of it.
Correction. /cells/time/state stated → mentioned; claimIds extended to carry both procedures as topic-only support; searchedRoutes populated with the routes actually read; note rewritten as a search note. Under section 8 the topic is named and figures appear, but no figure is established as the one that applies.
---
Severity: note Records: claim_hyderabad_water_sla_category_i_stages, claim_hyderabad_water_sla_existing_procedure_stages
What the protocol requires. Section 1 directs the integrator not to overwrite conflicting claims but to "retain both, cross-link them with contradictsClaimIds, and mark them contested until audited."
What I observed. Both claims are retained; neither carries a contradictsClaimIds link and both are verified. I asked whether that is a defect and conclude it is not, and I propose no correction.
The rule is aimed at two pieces of evidence that disagree about the same fact. Here there is one publisher, one document, and two procedures the document itself labels and distinguishes. Each claim accurately recites the column it names. As statements of what the SLA prints, they are both true and they do not conflict; asserting a contradiction between them would assert that the document contradicts itself, which it does not — it sets out a before and an after. contested would be wronger still: that status marks a claim whose evidence is disputed, and neither claim's evidence is in any doubt. The document plainly says both things.
The correct instrument for this defect is the one the ledger already reached for — an Unknown claim recording that the choice between the procedures is unestablished — combined with the cell state corrected at F-01. The researcher got the ledger right here and the sidecar wrong.
---
Severity: note Record: claim_hyderabad_water_category_i_charges
What the protocol requires. Section 4 grades B "a current official procedure, form, service portal, circular, or agency page," and C "official but indirect, incomplete, archived, or potentially outdated material."
What I observed. The claim rests on source_hyderabad_water_citizen_charter, the Citizens Charter dated "May 2024" on its title page, and its notes record that the table is attributed to Managing Director's proceedings No.24/E1/97/2003 dated 30 January 2003. I tested whether that attribution pulls the claim to C and conclude it does not.
The cited source is the charter, not the 2003 proceedings, and the claim is worded as what the charter publishes. The charter is the board's own current, face-dated publication of its fee schedule; it prints the amounts rather than describing a rule held elsewhere. Grade C's "indirect" targets material that points at a rule instead of stating it — a press release, a summary, a general-site reference — which this is not. The 2003 attribution is provenance, showing where the figures derive their authority, and the board's decision to reprint them in a 2024 charter is affirmative evidence that it holds them out as current. Age of the underlying order is not, by itself, "potentially outdated material" when the publisher has republished the table two years before the access date.
Grade A is unavailable on this record because the 2003 proceedings are not cited as a source; a claim resting on the charter is correctly B. Two observations for the integrator rather than corrections: the charter states of itself that it is not a legal document for enforcement, which bears on legal force but not on the source's currency or officialness and so does not move the grade; and if a future pass obtains the 2003 proceedings directly, a Grade A claim becomes available.
---
Severity: correction Record: claim_hyderabad_water_occupancy_certificate_relief, /evidenceGrade and /notes
What the protocol requires. Section 4: "C | Archived, undated, or visibly outdated official material; state the date and limitation."
What I observed. The claim's only source is source_hyderabad_water_documents_list, whose own notes say the file "carries no visible date on its face; the file metadata records a creation date of 2018-07-25, so claims from it are graded C." The claim is graded B. The ledger therefore contradicts its own source record.
The researcher applied this rule correctly to the parallel case — source_hyderabad_water_swc_sla is undated on its face and dated 2020 by metadata, and both claims resting on it are graded C with the rationale stated inline. The documents file was simply not given the same treatment. Downgraded to C, with the date and limitation stated on the claim to match the established pattern. The documents and eligibility cells both cite this claim; C supports stated, so no cell state changes.
---
Severity: correction Record: claim_hyderabad_water_document_matrix_by_category, /evidenceGrade and /notes
What the protocol requires. Section 4, C row, as at F-04.
What I observed. This claim also rests solely on source_hyderabad_water_documents_list and is also graded B, against the source record's own statement that claims from it are graded C. Downgraded to C with the limitation stated. The documents cell cites it; C supports stated, so the cell is unaffected.
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Severity: note Record: claim_hyderabad_water_document_list_narrative
I checked this claim against F-04 and F-05 and it is distinguishable. It cites both source_hyderabad_water_documents_list and source_hyderabad_water_citizen_charter, and its notes record that "the same list appears in the board's standalone documents file and in annexure IV of the citizens charter." Because it is independently supported by the current, face-dated May 2024 charter, the undated 2018 file is corroboration rather than sole support, and Grade B is correct. No correction. This is the distinction that makes F-04 and F-05 the narrow findings they are rather than a blanket downgrade of everything touching that file.
---
Severity: correction Record: claim_hyderabad_water_prospective_routes_published, /evidenceGrade and /notes
What the protocol requires. Section 7 is categorical: "Citations must resolve to specific pages: a department homepage is a General-site reference, and claims resting on it are Grade C, never presented as a specific source." Section 4 repeats it: "C | A department homepage or general-site reference; never use it as a specific citation."
What I observed. The claim's only source is source_hyderabad_water_board_site, whose URL is https://hyderabadwater.gov.in/en — the board's homepage. The claim is graded B.
I weighed the competing rule. Section 4's B row covers "direct current observation of a public official interface," and section 1 directs that such observation be graded B rather than E. But that provision fixes observation against citizen report and against inference; it does not displace the homepage rule, which section 7 states without exception and section 4 restates in the C row. The homepage rule exists because a homepage is a moving target — what its navigation shows today is not a stable citation. This claim is about exactly that: the list of route titles in the board's site navigation on one date. It is the paradigm case the rule was written for, not an exception to it.
Downgraded to C. The after-submission cell cites this claim; C supports stated, so the cell is unaffected. The researcher did understand the distinction — source_hyderabad_water_status_route is a specific page URL and its claim is properly B — so this is an oversight on two records, not a misunderstanding.
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Severity: correction Record: claim_hyderabad_water_customer_care_contacts, /evidenceGrade and /notes
What the protocol requires. Section 7 and section 4's C row, as at F-07.
What I observed. The claim rests solely on source_hyderabad_water_board_site (the homepage) and is graded B. Its own text — contacts published "on every page of its site" — is a general-site assertion by construction. Downgraded to C with the rationale stated. The owner cell cites it; C supports stated, and as recorded at F-13 the cell does not depend on this claim in any event.
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Severity: correction Records: claim_hyderabad_water_status_tracking_and_sms /text; new claim claim_hyderabad_water_application_help_resources
What the protocol requires. Section 1: "one claim asserts one checkable thing." Section 8 lint item 1 flags compound or list claims, and section 13 permits the auditor to split them. Section 8 also holds that "a step at or before submission — including registration, document presentation, payment, appointment booking, or the act of submission — is not after-submission evidence."
What I observed. The claim asserts four things across two unrelated topics: that application status can be tracked on the website; that SMS messages are sent to the applicant; that a user manual for filling the online application is on the website; and that there is a help desk at the head office with kiosks at cash counters. The first two are post-submission surfaces and are the claim's contribution to the after-submission cell. The last two are help resources available at or before submission and, under section 8, are not after-submission evidence at all.
Split: the original claim is trimmed to the tracking and SMS assertions, and the help resources move to a new Grade B claim on the charter that supports no expectation cell. The after-submission cell note already draws only on the tracking and SMS content, so it remains accurate and needs no amendment.
---
Severity: note Records: claim_hyderabad_water_sanction_conditions, claim_hyderabad_water_meter_obligation, claim_hyderabad_water_category_i_charges, claim_hyderabad_water_other_amounts_payable, claim_hyderabad_water_document_list_narrative
Several claims recite multi-row tables or multi-item lists, and I tested each against section 1's atomicity rule. The charge bands, the further amounts payable, and the enclosure list are each a single published schedule or list; reciting one faithfully as one claim asserts one checkable thing, and splitting them would fragment a unit the source presents as a unit. Accepted.
claim_hyderabad_water_sanction_conditions is the closest call. It bundles four rules — sanction subject to technical feasibility and the 1989 Act, that sanction confers no right or evidence of ownership, the rainwater harvesting structure, and the sump and meter chamber — of which the ownership disclaimer is a statement of legal effect with little in common with the construction preconditions. I accept it because all four are published together as the conditions attached to sanction and release, and the eligibility cell uses them as that single bundle; the claim misleads no one. It is recorded here so the integrator can see the judgement was made rather than missed. This is a weaker case for splitting than F-09, where the two halves fell on opposite sides of an express section 8 boundary.
Separately, the meter chamber requirement appears in both claim_hyderabad_water_sanction_conditions and claim_hyderabad_water_meter_obligation. Both statements are accurate and the duplication distorts nothing, so I do not propose a merge.
---
Severity: note Records: claim_hyderabad_water_category_i_charges, claim_hyderabad_water_document_matrix_by_category, claim_hyderabad_water_other_amounts_payable
The scenario excludes bulk and high-rise connections, commercial use, regularisation, name transfer, tanker supply and second connections. The charge table, the document matrix and the sanction rules all come from tables covering several categories at once, so I checked each recitation against the scenario boundary.
The charge claim recites the Category-1 bands only, and its notes record that Category-1 is defined in the same annexure as individual connections other than those in categories II and III — this scenario's case. The matrix claim recites the Category I row only, and its notes state that the matrix also carries Category II, Category III, below-poverty-line and second-connection rows "which are outside this scenario." The further-amounts claim expressly excludes source augmentation charges as bulk-only. No out-of-scope row has been recited as though it applied here. This is done well and I record it as such.
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Severity: note Records: claim_hyderabad_water_processing_fee, claim_hyderabad_water_swc_sanctions_and_address
Both claims carry a 20mm-and-above threshold: the Rs. 2,000 processing fee, and sanction at the Single Window Cell. I considered whether these fall outside a scenario centred on a domestic connection, which the SLA treats at 15mm.
They do not. A single-family dwelling can take a 20mm connection; the exclusions in the scenario summary are bulk, high-rise, commercial, regularisation, transfer and tanker supply, none of which is a function of a 20mm service pipe. Both claims state the threshold conditionally and neither asserts that this scenario's applicant falls above it, so a citizen is not misled either way. The treatment is consistent across the two claims, which matters: it would be incoherent to admit 20mm for the fee and exclude it for the sanctioning office.
One consequence for the integrator: because claim_hyderabad_water_swc_sanctions_and_address speaks to 20mm and above, the reviewed evidence does not name the sanctioning office for a 15mm connection through that claim. The owner cell does not fail on this — see F-13 — but the gap is real and worth closing in a later pass.
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Severity: note Record: expectation water-connection, /cells/owner
Section 8 makes owner stated where the evidence lets a citizen identify the office or role that holds the case, "including a specific office list, a designation tied to a jurisdiction rule, or a contact route for that role." I tested the cell in both directions.
It holds, but on claim_hyderabad_water_circle_and_division_sanction and claim_hyderabad_water_jurisdiction_annexure rather than on the head-office address. The first states that circle offices and divisional offices sanction new connections within their respective jurisdictions — a designation tied to a jurisdiction rule, in the section 8 words, and one that covers connections generally rather than only 20mm and above. The second publishes an annexure mapping divisions and circles to the localities, municipalities and constituencies they cover — a specific office list that lets a citizen move from an address to the office. Together those clear the bar without needing the Single Window Cell claim, which is why the F-12 gap does not sink the cell.
claim_hyderabad_water_customer_care_contacts is a general utility helpline rather than a contact route for the deciding role, so it carries little weight here; the cell would stand without it, and its downgrade at F-08 therefore changes nothing. I also considered whether the Single Window Cell allocation conflicts with the circle and division allocation. It does not: head office handling larger connections while circles and divisions handle their areas is a published division of labour, not a contradiction, and no cross-link is warranted.
---
Severity: note Records: claim_hyderabad_water_status_route_published, claim_hyderabad_water_prospective_routes_published, claim_hyderabad_water_status_tracking_and_sms, claim_hyderabad_water_which_sla_in_force_unknown, claim_hyderabad_water_deposit_amount_unknown
Section 5 requires basis to separate what a source directly shows from a conclusion drawn from it, and section 1 warns against inferring a working journey from published requirements. I checked every claim touching a route and found no overclaim.
claim_hyderabad_water_status_route_published asserts that the route is published and reachable without login, and its notes state that "the route and its title were observed; no application reference was entered, so nothing is claimed about what it returns." Reachability without authenticating is directly observed when the page renders, so observation is correct, and the claim stops exactly where the observation stops. claim_hyderabad_water_prospective_routes_published asserts only that routes bearing given titles are published, with "none was exercised" recorded. claim_hyderabad_water_status_tracking_and_sms is framed throughout as what the charter states, not as verified system behaviour.
The two Unknown claims are both inference with status unknown, which is right: each is a conclusion about what the reviewed evidence fails to establish, not something a page shows. Both are correctly excluded from every cell, consistent with section 8's rule that an Unknown claim records a limitation rather than a positive cell value — the sidecar observed that rule for these two claims while breaching its spirit at time, which is the F-01 finding.
I also confirmed the ledger carries no boundary claim and needs none: the routes it rests on are public, no login was crossed, and the bot-detection challenge was read around in a browser rather than evaded, with no CAPTCHA solved or attempted.
---
Severity: note Record: source_hyderabad_water_status_route
Section 8 lint item 5 requires source-date quality: publishedAt missing without a visible-date note is a finding. This source has no publishedAt, and its notes record agency naming, the read-only nature of the visit and the archive position, but do not state whether the page carries a visible date or last-updated stamp.
I propose no correction, because supplying either a date or a statement that none is displayed would require observing the page, and I will not invent evidence to complete a record. Recorded as a limitation for the integrator: either add a visible-date note or a publishedAt on the next pass. The other four sources satisfy this rule — two carry publishedAt from a visible date, and the two undated PDFs carry explicit no-visible-date notes with the metadata date and the resulting grade limitation.
---
Severity: note Records: all five source records
Section 11 requires an archive snapshot to be captured at access time for every public source used, and provides that if capture fails the access date, the failure and a limitation are recorded.
Four of the five sources have no snapshot, and each records the access date, the failure and a limitation, retaining the original official URL — the fallback is properly executed and no homepage has been substituted for a dead specific page. But each note also states that "the Wayback availability API returned no snapshot" and that "no new capture was pushed from this run." Querying availability establishes that no snapshot exists; it is not an attempted capture. Section 11's duty is affirmative, so what is recorded is a capture not attempted rather than a capture that failed.
I propose no correction: pushing captures is research work outside an audit's remit, and I will not restate the record as a failure when the note honestly says a capture was never pushed. Recorded as a limitation for the integrator. The meta.disclaimer already surfaces this to readers, as it does the two-procedure problem; meta is not correctable through this contract, and after F-01 the disclaimer's account of the SLA split reads consistently with the corrected time cell, so no disclaimer change is needed.
---
Severity: note
Reference integrity: every claimId in all six sidecar cells resolves to a claim in the ledger, every sourceId on every claim resolves to a source record, and all five sources are used by at least one claim. All record IDs match the schema's ID pattern. The ledger is schema-valid on inspection: required fields present throughout, enums respected, and the two Unknown claims correctly carry empty sourceIds, which the schema permits only because their grade is Unknown.
Dates and jurisdiction: every date is ISO YYYY-MM-DD; every accessedAt is 2026-09-06 and matches meta.asOf; every claim and every source note carries the jurisdiction string "Hyderabad, Telangana, India", matching meta.jurisdiction. Recording the charter's title-page "May 2024" as publishedAt 2024-05-01 is a sound convention for a month-only date and is disclosed in the source note.
Scenario tags: every claim is tagged to scenario_ind32_water_residential, which matches the manifest's primaryScenarioId; no aliases and no undeclared scenario IDs appear.
Unused claims: claim_hyderabad_water_online_application_route and claim_hyderabad_water_escalation_columns support no cell, correctly. The first describes applying, presenting documents to the inspecting officer and paying on intimation — all at or before submission, and so barred from after-submission by section 8. The second is kept out of owner on the strength of its own note, which records that the escalation column's reproduced rows are maintenance complaints rather than a new connection. Declining to use an escalation column that does not cover this service is the right call and I record it as good discipline.
cost, documents and eligibility upheld: cost gives concrete amounts and a banded schedule, and its incompleteness is disclosed and carried as a separate Unknown claim rather than hidden (see the distinction drawn at F-01). documents names concrete documents with a requirement to submit them. eligibility clears the bar chiefly on the occupancy-certificate relief, a rule keyed to measurable plot area and building height that decides which document route applies, supported by the pre-release construction preconditions; the feasibility condition alone would have been closer to mentioned.
---
Cell states accepted: cost stated; documents stated; eligibility stated; time mentioned; owner stated; after-submission stated — 5 of 6 stated.
Corrections proposed: 14 (1 blocking cell-state change expressed across 4 sidecar fields, 4 evidence-grade downgrades with 4 matching note amendments, and 1 compound-claim split across 2 records). Unresolved limitations for the integrator: the visible-date note missing on source_hyderabad_water_status_route (F-15); archive captures queried but never pushed for four sources (F-16); and the sanctioning office for a 15mm connection not named by the reviewed evidence (F-12).
A fresh isolated auditor re-audited this row after pre-audit lint remediation, on the section 12 inputs only. 5 corrections were proposed and 5 applied; none unapplied.
(no findings file written)
| Record | Field | Old | New | Reason |
|---|---|---|---|---|
| source · source_hyderabad_water_status_route | /notes | "Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: the page title bar reads 'Know Your Connection Status :: Hyderabad Metropolitan Water Supply and Sewerage Board'. Direct current observation that the board publishes the route under prospective consumer services; the route was read only and no application reference was entered. The page shows no visible last-updated or version date of its own beyond the site footer, re-observed on 2026-09-06 by the official-source pass after the audit noted the omission. Archive: an existing Wayback snapshot was found at https://web.archive.org/web/20260119180209/https://www.hyderabadwater.gov.in/en/index.php/services/prospective-consumer-services/know-your-connection-status (2026-01-19); no new capture was pushed from this run." | "Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: the page title bar reads 'Know Your Connection Status :: Hyderabad Metropolitan Water Supply and Sewerage Board'. Direct current observation that the board publishes the route under prospective consumer services; the route was read only, no login was used and no application reference was entered. The page shows no visible last-updated or version date of its own beyond the site footer, re-observed on 2026-09-06 by the official-source pass after the audit noted the omission. Limitation: the route is undated, so its currency rests on the access-date observation alone. Archive: an existing Wayback snapshot was found at https://web.archive.org/web/20260119180209/https://www.hyderabadwater.gov.in/en/index.php/services/prospective-consumer-services/know-your-connection-status (2026-01-19); no new capture was pushed from this run. Limitation: that snapshot predates the access date, so it does not preserve the route as reviewed on 2026-09-06." | Pre-audit lint (protocol section 8, source-date quality) reported an undated, archived source without a stated limitation. Both limitations are now stated in words; no claim, grade or cell state changes. |
| claim · claim_hyderabad_water_which_sla_in_force_unknown | /text | "Which of the two procedures set out in the board's service level agreement, the existing or the revised, governs a new connection application on the access date is not established by any reviewed public page." | "Which of the two procedures set out in the board's service level agreement governs a new connection application on the access date is not established by any reviewed public page." | Pre-audit lint reported compound-claim for an enumeration of three or more items, produced by the parenthetical naming of the two procedures. The parenthetical is moved to the notes; the single unknown asserted is unchanged. |
| claim · claim_hyderabad_water_which_sla_in_force_unknown | /notes | "Retained because the uncertainty itself matters to the journey: the two procedures differ by weeks at several stages. Not login-related." | "Retained because the uncertainty itself matters to the journey: the two procedures, the existing one and the revised one, differ by weeks at several stages. Not login-related." | The parenthetical removed from the claim text during lint remediation is recorded here so the two procedures are still named. |
| claim · claim_hyderabad_water_category_i_charges | /text | "The board's citizens charter publishes water supply and sewerage connection charges for Category-1 individual connections banded by plot area for a 15mm connection: a fixed Rs. 2,500 up to 200 square metres, Rs. 8,250 plus Rs. 82.50 for each square metre in excess from 201 to 300, Rs. 16,500 plus Rs. 75.00 from 301 to 400, and Rs. 24,000 plus Rs. 60.00 from 401 upwards, subject to a maximum of Rs. 48,000." | "The board's citizens charter publishes water supply and sewerage connection charges for Category-1 individual connections banded by plot area for a 15mm connection." | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges | /notes | "Category-1 is defined in the same annexure as individual connections other than those covered by categories II and III, which is this scenario's case. The table is attributed to Managing Director's proceedings No.24/E1/97/2003 dated 30 January 2003." | "Category-1 is defined in the same annexure as individual connections other than those covered by categories II and III, which is this scenario's case. The table is attributed to Managing Director's proceedings No.24/E1/97/2003 dated 30 January 2003. Split during IND-91 part B lint remediation into one claim per published band." | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges_2 | /claims/- | null | {"id":"claim_hyderabad_water_category_i_charges_2","text":"That table gives a fixed Rs. 2,500 up to 200 square metres.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_category_i_charges; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges_3 | /claims/- | null | {"id":"claim_hyderabad_water_category_i_charges_3","text":"That table gives Rs. 8,250 plus Rs. 82.50 for each square metre in excess from 201 to 300 square metres.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_category_i_charges; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges_4 | /claims/- | null | {"id":"claim_hyderabad_water_category_i_charges_4","text":"That table gives Rs. 16,500 plus Rs. 75.00 for each square metre in excess from 301 to 400 square metres.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_category_i_charges; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges_5 | /claims/- | null | {"id":"claim_hyderabad_water_category_i_charges_5","text":"That table gives Rs. 24,000 plus Rs. 60.00 for each square metre in excess from 401 square metres upwards.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_category_i_charges; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_category_i_charges_6 | /claims/- | null | {"id":"claim_hyderabad_water_category_i_charges_6","text":"That table is subject to a maximum of Rs. 48,000.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_category_i_charges; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 408 characters. The table carried four separate charge bands and a cap, each an amount a citizen pays and each independently checkable. |
| claim · claim_hyderabad_water_other_amounts_payable | /text | "The board's citizens charter lists the further amounts payable towards a water supply and sewerage connection as the cost of water and sewer lines where they are not available, priced from an estimate on the current standard schedule of rates, Green Brigade physical connection charges, a deposit equivalent to two months' consumption with sewerage cess at current rates, AMR charges for connections of 25mm and above, rainwater harvesting charges and road restoration charges where applicable." | "The board's citizens charter lists the further amounts payable towards a water supply and sewerage connection." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable | /notes | "Every component is named; the figures for the line cost and the deposit are given as formulas rather than amounts, and source augmentation charges are excluded as bulk-only." | "Every component is named; the figures for the line cost and the deposit are given as formulas rather than amounts, and source augmentation charges are excluded as bulk-only. Split during IND-91 part B lint remediation into one claim per component." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_2 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_2","text":"One further amount is the cost of laying water lines where none is available, priced from an estimate on the current standard schedule of rates.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_3 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_3","text":"One further amount is the cost of laying sewer lines where none is available, priced on the same schedule of rates.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_4 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_4","text":"One further amount is Green Brigade physical connection charges.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_5 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_5","text":"One further amount is a deposit equivalent to two months' consumption with sewerage cess at current rates.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_6 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_6","text":"One further amount is AMR charges for connections of 25mm and above.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_7 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_7","text":"One further amount is rainwater harvesting charges.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_other_amounts_payable_8 | /claims/- | null | {"id":"claim_hyderabad_water_other_amounts_payable_8","text":"One further amount is road restoration charges where applicable.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_other_amounts_payable; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 494 characters. The charter names seven separate further amounts, each independently checkable and two of them given as formulas rather than figures. |
| claim · claim_hyderabad_water_cash_payment_cap | /text | "The board's citizens charter states that cash payment of not more than Rs. 5,000 will be accepted at the single window cell, head office Khairatabad, and at the board's cash counters on working days during working hours." | "The board's citizens charter states that cash payment of not more than Rs. 5,000 will be accepted at the single window cell at head office Khairatabad." | Pre-audit lint reported compound-claim for an enumeration of three or more items. The cash cap at the single window cell and the acceptance of cash at the board's counters are two separately checkable facts. |
| claim · claim_hyderabad_water_cash_payment_cap | /notes | "" | "Split during IND-91 part B lint remediation; the cash counters are asserted separately." | Pre-audit lint reported compound-claim for an enumeration of three or more items. The cash cap at the single window cell and the acceptance of cash at the board's counters are two separately checkable facts. |
| claim · claim_hyderabad_water_cash_payment_cap_2 | /claims/- | null | {"id":"claim_hyderabad_water_cash_payment_cap_2","text":"The same charter states that cash is also accepted at the board's cash counters on working days during working hours.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_cash_payment_cap; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration of three or more items. The cash cap at the single window cell and the acceptance of cash at the board's counters are two separately checkable facts. |
| claim · claim_hyderabad_water_document_list_narrative | /text | "The board's list of documents to submit for a new connection requires attested copies of the registered ownership deed, the municipal building sanctioned plan, the municipal tax assessment receipt, a no objection certificate if the property is in a specified locality, a house site patta certificate, a slum area certificate if in a slum area, an occupancy certificate, an affidavit on Rs. 20 non-judicial stamp paper duly notarised undertaking to abide by the HMWS&S Act 1989 and its rules, and an indemnity bond." | "The board's list of documents to submit for a new connection requires attested copies of the documents it names." | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative | /notes | "The same list appears in the board's standalone documents file and in annexure IV of the citizens charter." | "The same list appears in the board's standalone documents file and in annexure IV of the citizens charter. Split during IND-91 part B lint remediation into one claim per required document." | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_2 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_2","text":"That list requires the registered ownership deed.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_3 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_3","text":"That list requires the municipal building sanctioned plan.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_4 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_4","text":"That list requires the municipal tax assessment receipt.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_5 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_5","text":"That list requires a no objection certificate if the property is in a specified locality.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_6 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_6","text":"That list requires a house site patta certificate.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_7 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_7","text":"That list requires a slum area certificate if the property is in a slum area.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_8 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_8","text":"That list requires an occupancy certificate.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_9 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_9","text":"That list requires an affidavit on Rs. 20 non-judicial stamp paper duly notarised undertaking to abide by the HMWS&S Act 1989 and its rules.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_document_list_narrative_10 | /claims/- | null | {"id":"claim_hyderabad_water_document_list_narrative_10","text":"That list requires an indemnity bond.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list","source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_list_narrative; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 514 characters. The list carried nine separate required documents, each independently checkable, which protocol section 5 requires to be asserted one per claim. |
| claim · claim_hyderabad_water_occupancy_certificate_relief | /text | "The board's list of documents states that an occupancy certificate is mandatory for all buildings, but that for individual buildings on plots up to 100 square metres with a height up to 7 metres obtaining an occupancy certificate is optional." | "The board's list of documents states that an occupancy certificate is mandatory for all buildings." | Pre-audit lint reported compound-claim for independent verb clauses and text length over 220 characters. The general requirement and the relief from it are two independently checkable rules, and the cells rest on the relief. |
| claim · claim_hyderabad_water_occupancy_certificate_relief | /notes | "A rule that decides whether the hardest enclosure applies to a given house. Graded C because its only source is undated on its face and dated 2018 by file metadata, so the rule may have been superseded since; the relief was not corroborated on any other reviewed route." | "A rule that decides whether the hardest enclosure applies to a given house. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since. The relief was not corroborated on any other reviewed route. Split during IND-91 part B lint remediation; the relief is asserted separately." | Pre-audit lint reported compound-claim for independent verb clauses and text length over 220 characters. The general requirement and the relief from it are two independently checkable rules, and the cells rest on the relief. |
| claim · claim_hyderabad_water_occupancy_certificate_relief_2 | /claims/- | null | {"id":"claim_hyderabad_water_occupancy_certificate_relief_2","text":"That list makes the occupancy certificate optional for individual buildings on plots up to 100 square metres with a height up to 7 metres.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_occupancy_certificate_relief; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for independent verb clauses and text length over 220 characters. The general requirement and the relief from it are two independently checkable rules, and the cells rest on the relief. |
| claim · claim_hyderabad_water_document_matrix_by_category | /text | "The board publishes a document matrix by application category, with Category I requiring a voter ID or Aadhaar card as identity proof, a latest photograph of the premises or building, an electricity bill or municipal tax receipt or gas bill or bank account as address proof, an indemnity bond, a copy of the registered deed or an affidavit as statutory proof, a municipal occupancy certificate, a municipal approved plan and an encumbrance certificate." | "The board publishes a document matrix by application category." | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category | /notes | "The matrix also carries rows for Category II, Category III, below poverty line applicants and second connections, which are outside this scenario; only the Category I row is recited here. Graded C because its only source is undated on its face and dated 2018 by file metadata, so the matrix may have been superseded since." | "The matrix also carries rows for Category II, Category III, below poverty line applicants and second connections, which are outside this scenario; only the Category I row is recited here. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since. Split during IND-91 part B lint remediation into one claim per required document in the Category I row." | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_2 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_2","text":"The Category I row requires a voter ID or Aadhaar card as identity proof.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_3 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_3","text":"The Category I row requires a latest photograph of the premises or building.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_4 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_4","text":"The Category I row requires an electricity bill or municipal tax receipt or gas bill or bank account as address proof.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_5 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_5","text":"The Category I row requires an indemnity bond.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_6 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_6","text":"The Category I row requires a copy of the registered deed or an affidavit as statutory proof.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_7 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_7","text":"The Category I row requires a municipal occupancy certificate.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_8 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_8","text":"The Category I row requires a municipal approved plan.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_document_matrix_by_category_9 | /claims/- | null | {"id":"claim_hyderabad_water_document_matrix_by_category_9","text":"The Category I row requires an encumbrance certificate.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_documents_list"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_document_matrix_by_category; one published item, one claim. Graded C because its only source is undated on its face and dated 2018 by file metadata, so it may have been superseded since."} | Pre-audit lint reported compound-claim for an enumeration and text length of 452 characters. The Category I row carried eight separate document requirements, each independently checkable against the matrix. |
| claim · claim_hyderabad_water_online_application_route | /text | "The board's citizens charter states that the applicant submits the application online by uploading documents and latest building photographs with the date on them through the board's website customer service centre, produces the required documents to the inspecting officer visiting the house, and pays the connection and other charges as per the intimation given within the prescribed period." | "The board's citizens charter states that the applicant submits the application online through the board's website customer service centre." | Pre-audit lint reported compound-claim for an enumeration and text length of 393 characters. The route carried four separate steps, each independently checkable. |
| claim · claim_hyderabad_water_online_application_route | /notes | "The route in three steps: apply online, show documents to the visiting officer, pay on intimation." | "The route in three steps: apply online, show documents to the visiting officer, pay on intimation. Split during IND-91 part B lint remediation into one claim per step." | Pre-audit lint reported compound-claim for an enumeration and text length of 393 characters. The route carried four separate steps, each independently checkable. |
| claim · claim_hyderabad_water_online_application_route_2 | /claims/- | null | {"id":"claim_hyderabad_water_online_application_route_2","text":"The applicant uploads documents and latest building photographs with the date on them.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_online_application_route; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 393 characters. The route carried four separate steps, each independently checkable. |
| claim · claim_hyderabad_water_online_application_route_3 | /claims/- | null | {"id":"claim_hyderabad_water_online_application_route_3","text":"The applicant produces the required documents to the inspecting officer visiting the house.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_online_application_route; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 393 characters. The route carried four separate steps, each independently checkable. |
| claim · claim_hyderabad_water_online_application_route_4 | /claims/- | null | {"id":"claim_hyderabad_water_online_application_route_4","text":"The applicant pays the connection and other charges as per the intimation given within the prescribed period.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_online_application_route; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 393 characters. The route carried four separate steps, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions | /text | "The board's citizens charter states that connections are sanctioned subject to technical feasibility and the rules and regulations under the HMWS&S Act 1989, that sanction confers no right or evidence of ownership, that the applicant must construct a rainwater harvesting structure to specification before release of the connection, and must construct a sump able to store two days' requirement and a meter chamber before the connection is released." | "The board's citizens charter states that connections are sanctioned subject to technical feasibility and the rules and regulations under the HMWS&S Act 1989." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions | /notes | "Preconditions the applicant must satisfy before the connection is released." | "Preconditions the applicant must satisfy before the connection is released. Split during IND-91 part B lint remediation into one claim per condition." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions_2 | /claims/- | null | {"id":"claim_hyderabad_water_sanction_conditions_2","text":"The charter states that sanction confers no right or evidence of ownership.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sanction_conditions; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions_3 | /claims/- | null | {"id":"claim_hyderabad_water_sanction_conditions_3","text":"The charter requires the applicant to construct a rainwater harvesting structure to specification before release of the connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sanction_conditions; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions_4 | /claims/- | null | {"id":"claim_hyderabad_water_sanction_conditions_4","text":"The charter requires the applicant to construct a sump able to store two days' requirement before the connection is released.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sanction_conditions; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_sanction_conditions_5 | /claims/- | null | {"id":"claim_hyderabad_water_sanction_conditions_5","text":"The charter requires the applicant to construct a meter chamber before the connection is released.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sanction_conditions; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 449 characters. The charter carried a feasibility condition, a disclaimer and three construction preconditions, each independently checkable. |
| claim · claim_hyderabad_water_meter_obligation | /text | "The board's citizens charter states that the customer has to procure a good quality ISO meter and construct a meter chamber for the safety of the meter, and that for release of a sewerage connection the customer must construct a sewer manhole with a silt catch pit within the premises before the board gives the connection." | "The board's citizens charter states that the customer has to procure a good quality ISO meter." | Pre-audit lint reported compound-claim for independent verb clauses and text length of 323 characters. Three separate obligations on the customer are three independently checkable rules. |
| claim · claim_hyderabad_water_meter_obligation | /notes | "" | "Split during IND-91 part B lint remediation into the meter, the meter chamber and the sewer manhole." | Pre-audit lint reported compound-claim for independent verb clauses and text length of 323 characters. Three separate obligations on the customer are three independently checkable rules. |
| claim · claim_hyderabad_water_meter_obligation_2 | /claims/- | null | {"id":"claim_hyderabad_water_meter_obligation_2","text":"The charter requires the customer to construct a meter chamber for the safety of the meter.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_meter_obligation; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses and text length of 323 characters. Three separate obligations on the customer are three independently checkable rules. |
| claim · claim_hyderabad_water_meter_obligation_3 | /claims/- | null | {"id":"claim_hyderabad_water_meter_obligation_3","text":"The charter states that for release of a sewerage connection the customer must construct a sewer manhole with a silt catch pit within the premises.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_meter_obligation; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses and text length of 323 characters. Three separate obligations on the customer are three independently checkable rules. |
| claim · claim_hyderabad_water_sla_category_i_stages | /text | "The board's single window cell service level agreement gives stage timelines for a Category I 15mm connection under its revised procedure as 7 days for processing fee payment, 6 days for first level feasibility, 5 days for second level feasibility, 5 days for the option to re-upload missed documents, 15 days for payment of connection charges, automatic Green Brigade allotment within 24 hours after payment is received, and 5 days for generation of the consumer account number." | "The board's single window cell service level agreement gives stage timelines for a Category I 15mm connection under its revised procedure." | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages | /notes | "Graded C because the document is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force." | "Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force. Split during IND-91 part B lint remediation into one claim per published stage." | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_2 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_2","text":"That revised procedure allows 7 days for processing fee payment.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_3 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_3","text":"That revised procedure allows 6 days for first level feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_4 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_4","text":"That revised procedure allows 5 days for second level feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_5 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_5","text":"That revised procedure allows 5 days for the option to re-upload missed documents.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_6 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_6","text":"That revised procedure allows 15 days for payment of connection charges.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_7 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_7","text":"That revised procedure allots the Green Brigade automatically within 24 hours after payment is received.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_category_i_stages_8 | /claims/- | null | {"id":"claim_hyderabad_water_sla_category_i_stages_8","text":"That revised procedure allows 5 days for generation of the consumer account number.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_category_i_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 479 characters. The agreement carried seven separate published stage timelines, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages | /text | "The board's single window cell service level agreement gives the corresponding stage timelines for a Category I 15mm connection under its existing procedure as 15 days for first level feasibility, 10 days for second level feasibility, 10 days for the request for capturing documents, 20 days for final level feasibility, 5 days for proceeding generation, 60 days for payment of connection charges and 29 days for generation of the consumer account number." | "The board's single window cell service level agreement gives the corresponding stage timelines for a Category I 15mm connection under its existing procedure." | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages | /notes | "Recorded alongside the revised figures because the document presents both and does not say which applies." | "Recorded alongside the revised figures because the document presents both and does not say which applies. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force. Split during IND-91 part B lint remediation into one claim per published stage." | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_2 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_2","text":"That existing procedure allows 15 days for first level feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_3 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_3","text":"That existing procedure allows 10 days for second level feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_4 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_4","text":"That existing procedure allows 10 days for the request for capturing documents.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_5 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_5","text":"That existing procedure allows 20 days for final level feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_6 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_6","text":"That existing procedure allows 5 days for proceeding generation.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_7 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_7","text":"That existing procedure allows 60 days for payment of connection charges.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_sla_existing_procedure_stages_8 | /claims/- | null | {"id":"claim_hyderabad_water_sla_existing_procedure_stages_8","text":"That existing procedure allows 29 days for generation of the consumer account number.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_swc_sla"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_sla_existing_procedure_stages; one published item, one claim. Graded C because the service level agreement is undated on its face, dated 2020 by file metadata, and sets out an existing and a revised procedure side by side without stating which is in force."} | Pre-audit lint reported compound-claim for an enumeration and text length of 455 characters. The agreement carried seven separate published stage timelines for the existing procedure, each independently checkable. |
| claim · claim_hyderabad_water_days_are_working_days | /text | "The board's citizens charter states that all service charges and fees mentioned by the department are to be paid within the stipulated timeline and that the days referred to in its timeframes mean working days." | "The board's citizens charter requires the service charges and fees it mentions to be paid within the stipulated timeline." | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. The payment obligation and the definition of a day are two separately checkable statements, and only the second fixes the unit the published day counts are expressed in. |
| claim · claim_hyderabad_water_days_are_working_days | /notes | "Fixes the unit the published day counts are expressed in." | "Split during IND-91 part B lint remediation; the definition of a day is asserted separately, and it is the fragment that fixes the unit of every published day count." | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. The payment obligation and the definition of a day are two separately checkable statements, and only the second fixes the unit the published day counts are expressed in. |
| claim · claim_hyderabad_water_days_are_working_days_2 | /claims/- | null | {"id":"claim_hyderabad_water_days_are_working_days_2","text":"The charter states that the days referred to in its timeframes mean working days.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_days_are_working_days; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. The payment obligation and the definition of a day are two separately checkable statements, and only the second fixes the unit the published day counts are expressed in. |
| claim · claim_hyderabad_water_swc_sanctions_and_address | /text | "The board's citizens charter states that water supply and sewerage connections of 20mm diameter and above are sanctioned at the Single Window Cell at the head office, that all new connections are released through the Green Brigade of the Single Window Cell with generation of a consumer account number, and gives the address as General Manager (Engineering), Single Window Cell, HMWSSB, Khairatabad, Hyderabad, with a telephone number." | "The board's citizens charter states that the Single Window Cell at the head office sanctions connections of 20mm diameter or above." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 435 characters. Which office sanctions, how connections are released, what release generates and the published address are four independently checkable facts. |
| claim · claim_hyderabad_water_swc_sanctions_and_address | /notes | "A named role with a postal address and a telephone number. Institutional contact only." | "A named role with a postal address and a telephone number. Institutional contact only. Split during IND-91 part B lint remediation into the sanctioning office, the release route, the account number and the published address." | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 435 characters. Which office sanctions, how connections are released, what release generates and the published address are four independently checkable facts. |
| claim · claim_hyderabad_water_swc_sanctions_and_address_2 | /claims/- | null | {"id":"claim_hyderabad_water_swc_sanctions_and_address_2","text":"The charter states that all new connections are released through the Green Brigade of the Single Window Cell.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_swc_sanctions_and_address; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 435 characters. Which office sanctions, how connections are released, what release generates and the published address are four independently checkable facts. |
| claim · claim_hyderabad_water_swc_sanctions_and_address_3 | /claims/- | null | {"id":"claim_hyderabad_water_swc_sanctions_and_address_3","text":"The charter states that release of a connection generates a consumer account number.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_swc_sanctions_and_address; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 435 characters. Which office sanctions, how connections are released, what release generates and the published address are four independently checkable facts. |
| claim · claim_hyderabad_water_swc_sanctions_and_address_4 | /claims/- | null | {"id":"claim_hyderabad_water_swc_sanctions_and_address_4","text":"The charter gives the Single Window Cell address as General Manager (Engineering) at HMWSSB Khairatabad in Hyderabad with a telephone number.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_swc_sanctions_and_address; one published item, one claim. Institutional contact only."} | Pre-audit lint reported compound-claim for independent verb clauses, an enumeration and text length of 435 characters. Which office sanctions, how connections are released, what release generates and the published address are four independently checkable facts. |
| claim · claim_hyderabad_water_circle_and_division_sanction | /text | "The board's citizens charter states that circle offices sanction new water supply and sewerage connections and redress consumer grievances within the jurisdiction of the circle, and that divisional offices sanction new water supply and sewerage connections under the jurisdiction of the division." | "The board's citizens charter states that circle offices sanction new water supply and sewerage connections within the jurisdiction of the circle." | Pre-audit lint reported compound-claim for text length of 296 characters. Three separate jurisdictional roles are three independently checkable facts about which office holds the case. |
| claim · claim_hyderabad_water_circle_and_division_sanction | /notes | "A designation tied to a jurisdiction rule: the circle or division in which the property falls." | "A designation tied to a jurisdiction rule: the circle or division in which the property falls. Split during IND-91 part B lint remediation into the circle's sanctioning role, its grievance role and the division's role." | Pre-audit lint reported compound-claim for text length of 296 characters. Three separate jurisdictional roles are three independently checkable facts about which office holds the case. |
| claim · claim_hyderabad_water_circle_and_division_sanction_2 | /claims/- | null | {"id":"claim_hyderabad_water_circle_and_division_sanction_2","text":"The charter states that circle offices redress consumer grievances within the jurisdiction of the circle.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_circle_and_division_sanction; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 296 characters. Three separate jurisdictional roles are three independently checkable facts about which office holds the case. |
| claim · claim_hyderabad_water_circle_and_division_sanction_3 | /claims/- | null | {"id":"claim_hyderabad_water_circle_and_division_sanction_3","text":"The charter states that divisional offices sanction new connections under the jurisdiction of the division.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_circle_and_division_sanction; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 296 characters. Three separate jurisdictional roles are three independently checkable facts about which office holds the case. |
| claim · claim_hyderabad_water_jurisdiction_annexure | /text | "The board's citizens charter publishes an annexure of jurisdiction details listing its operation and maintenance divisions against the localities, municipalities and constituencies each covers, and names its operation and maintenance circles with the divisions under each." | "The board's citizens charter publishes an annexure of jurisdiction details." | Pre-audit lint reported compound-claim for an enumeration and text length of 272 characters. The annexure's division rows and circle rows are two separately checkable facts. |
| claim · claim_hyderabad_water_jurisdiction_annexure | /notes | "Lets a citizen move from an address to the division and circle that hold the case." | "Lets a citizen move from an address to the division and circle that hold the case. Split during IND-91 part B lint remediation into the annexure, its division rows and its circle rows." | Pre-audit lint reported compound-claim for an enumeration and text length of 272 characters. The annexure's division rows and circle rows are two separately checkable facts. |
| claim · claim_hyderabad_water_jurisdiction_annexure_2 | /claims/- | null | {"id":"claim_hyderabad_water_jurisdiction_annexure_2","text":"That annexure lists the operation and maintenance divisions against the localities or municipalities or constituencies each covers.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_jurisdiction_annexure; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 272 characters. The annexure's division rows and circle rows are two separately checkable facts. |
| claim · claim_hyderabad_water_jurisdiction_annexure_3 | /claims/- | null | {"id":"claim_hyderabad_water_jurisdiction_annexure_3","text":"That annexure names the operation and maintenance circles with the divisions under each.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_jurisdiction_annexure; one published item, one claim."} | Pre-audit lint reported compound-claim for an enumeration and text length of 272 characters. The annexure's division rows and circle rows are two separately checkable facts. |
| claim · claim_hyderabad_water_status_tracking_and_sms | /text | "The board's citizens charter states that the status of a new connection application or a registered complaint can be tracked on the website and that SMS messages are also sent to the applicant." | "The board's citizens charter states that the status of a new connection application can be tracked on the website." | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. A trackable status page and an SMS to the applicant are two separately checkable post-submission surfaces. |
| claim · claim_hyderabad_water_status_tracking_and_sms | /notes | "Two surfaces after submission, a trackable status and an SMS to the applicant." | "Two surfaces after submission, a trackable status and an SMS to the applicant. The charter's wording covers a new connection application or a registered complaint; this claim carries the application limb, which is this scenario's case. Split during IND-91 part B lint remediation; the SMS surface is asserted separately." | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. A trackable status page and an SMS to the applicant are two separately checkable post-submission surfaces. |
| claim · claim_hyderabad_water_status_tracking_and_sms_2 | /claims/- | null | {"id":"claim_hyderabad_water_status_tracking_and_sms_2","text":"The charter states that SMS messages are also sent to the applicant.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_status_tracking_and_sms; one published item, one claim."} | Pre-audit lint reported compound-claim for independent verb clauses joined by 'and'. A trackable status page and an SMS to the applicant are two separately checkable post-submission surfaces. |
| claim · claim_hyderabad_water_prospective_routes_published | /text | "The board publishes routes for prospective consumers titled Apply For Water and Sewerage Connection, Apply for New Connection Feasibility, Upload Shortfall Documents For Feasibility Connection, Check Feasibility Connection Status, Know Your Connection Status, Connection Charges NEFT or RTGS Receipt, Download Document Related Your Connection, Documents to Submit for New Connection, Timelines for New Connection, Register New Connection Grievances and Indemnity Bond Format." | "The board publishes a set of routes for prospective consumers on its own navigation." | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published | /notes | "Observed as published links on the board's own navigation on the access date; none was exercised. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page, and site navigation may change without notice." | "Observed as published links on the board's own navigation on the access date; none was exercised. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page, and site navigation may change without notice. Split during IND-91 part B lint remediation into one claim per published route title." | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_2 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_2","text":"That set includes a route titled Apply For Water and Sewerage Connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_3 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_3","text":"That set includes a route titled Apply for New Connection Feasibility.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_4 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_4","text":"That set includes a route titled Upload Shortfall Documents For Feasibility Connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_5 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_5","text":"That set includes a route titled Check Feasibility Connection Status.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_6 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_6","text":"That set includes a route titled Know Your Connection Status.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_7 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_7","text":"That set includes a route titled Connection Charges NEFT or RTGS Receipt.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_8 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_8","text":"That set includes a route titled Download Document Related Your Connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_9 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_9","text":"That set includes a route titled Documents to Submit for New Connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_10 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_10","text":"That set includes a route titled Timelines for New Connection.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_11 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_11","text":"That set includes a route titled Register New Connection Grievances.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_prospective_routes_published_12 | /claims/- | null | {"id":"claim_hyderabad_water_prospective_routes_published_12","text":"That set includes a route titled Indemnity Bond Format.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_prospective_routes_published; one published item, one claim. None was exercised."} | Pre-audit lint reported compound-claim for an enumeration and text length of 475 characters. Eleven separate published route titles are eleven independently checkable observations of the board's navigation. |
| claim · claim_hyderabad_water_customer_care_contacts | /text | "The board publishes a 24-hour customer care number 155313, telephone numbers 040-23300114 and 040-23433933, and a customer support email address on every page of its site." | "The board publishes a 24-hour customer care number 155313 on every page of its site." | Pre-audit lint reported compound-claim for an enumeration of three or more items. Three separately published contact routes are three independently checkable facts. |
| claim · claim_hyderabad_water_customer_care_contacts | /notes | "Institutional contact details only. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page. This is a general utility helpline, not a contact route for the office deciding a new connection case." | "Institutional contact details only. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page. This is a general utility helpline, not a contact route for the office deciding a new connection case. Split during IND-91 part B lint remediation into one claim per published contact." | Pre-audit lint reported compound-claim for an enumeration of three or more items. Three separately published contact routes are three independently checkable facts. |
| claim · claim_hyderabad_water_customer_care_contacts_2 | /claims/- | null | {"id":"claim_hyderabad_water_customer_care_contacts_2","text":"The board publishes telephone numbers 040-23300114 and 040-23433933 on every page of its site.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_customer_care_contacts; one published item, one claim. Institutional contact details only."} | Pre-audit lint reported compound-claim for an enumeration of three or more items. Three separately published contact routes are three independently checkable facts. |
| claim · claim_hyderabad_water_customer_care_contacts_3 | /claims/- | null | {"id":"claim_hyderabad_water_customer_care_contacts_3","text":"The board publishes a customer support email address on every page of its site.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_board_site"],"evidenceGrade":"C","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_customer_care_contacts; one published item, one claim. Institutional contact details only."} | Pre-audit lint reported compound-claim for an enumeration of three or more items. Three separately published contact routes are three independently checkable facts. |
| claim · claim_hyderabad_water_deposit_amount_unknown | /text | "The amount of the deposit equivalent to two months' consumption that a new applicant must pay cannot be derived before connection, because consumption for an unconnected property is not yet known and no reviewed route publishes an assumed figure for it." | "The amount of the deposit equivalent to two months' consumption that a new applicant must pay cannot be derived before connection." | Pre-audit lint reported compound-claim for text length of 253 characters. The unknown and the observed reason behind it are two separately checkable statements of different kinds. |
| claim · claim_hyderabad_water_deposit_amount_unknown | /notes | "Retained because the uncertainty itself matters to the journey. Not login-related." | "Retained because the uncertainty itself matters to the journey. Not login-related. Split during IND-91 part B lint remediation; the reason for the gap is asserted separately." | Pre-audit lint reported compound-claim for text length of 253 characters. The unknown and the observed reason behind it are two separately checkable statements of different kinds. |
| claim · claim_hyderabad_water_deposit_amount_unknown_2 | /claims/- | null | {"id":"claim_hyderabad_water_deposit_amount_unknown_2","text":"Consumption for an unconnected property is not yet known and no reviewed route publishes an assumed figure for it.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":[],"evidenceGrade":"Unknown","basis":"inference","status":"unknown","contradictsClaimIds":[],"notes":"Split during IND-91 part B lint remediation from claim_hyderabad_water_deposit_amount_unknown; one published item, one claim."} | Pre-audit lint reported compound-claim for text length of 253 characters. The unknown and the observed reason behind it are two separately checkable statements of different kinds. |
| expectations · water-connection:cost | /cells/cost/claimIds | ["claim_hyderabad_water_category_i_charges","claim_hyderabad_water_processing_fee","claim_hyderabad_water_other_amounts_payable","claim_hyderabad_water_cash_payment_cap"] | ["claim_hyderabad_water_category_i_charges","claim_hyderabad_water_category_i_charges_2","claim_hyderabad_water_category_i_charges_3","claim_hyderabad_water_category_i_charges_4","claim_hyderabad_water_category_i_charges_5","claim_hyderabad_water_category_i_charges_6","claim_hyderabad_water_processing_fee","claim_hyderabad_water_other_amounts_payable","claim_hyderabad_water_other_amounts_payable_2","claim_hyderabad_water_other_amounts_payable_3","claim_hyderabad_water_other_amounts_payable_4","claim_hyderabad_water_other_amounts_payable_5","claim_hyderabad_water_other_amounts_payable_6","claim_hyderabad_water_other_amounts_payable_7","claim_hyderabad_water_other_amounts_payable_8","claim_hyderabad_water_cash_payment_cap","claim_hyderabad_water_cash_payment_cap_2"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| expectations · water-connection:documents | /cells/documents/claimIds | ["claim_hyderabad_water_document_list_narrative","claim_hyderabad_water_document_matrix_by_category","claim_hyderabad_water_occupancy_certificate_relief"] | ["claim_hyderabad_water_document_list_narrative","claim_hyderabad_water_document_list_narrative_2","claim_hyderabad_water_document_list_narrative_3","claim_hyderabad_water_document_list_narrative_4","claim_hyderabad_water_document_list_narrative_5","claim_hyderabad_water_document_list_narrative_6","claim_hyderabad_water_document_list_narrative_7","claim_hyderabad_water_document_list_narrative_8","claim_hyderabad_water_document_list_narrative_9","claim_hyderabad_water_document_list_narrative_10","claim_hyderabad_water_document_matrix_by_category","claim_hyderabad_water_document_matrix_by_category_2","claim_hyderabad_water_document_matrix_by_category_3","claim_hyderabad_water_document_matrix_by_category_4","claim_hyderabad_water_document_matrix_by_category_5","claim_hyderabad_water_document_matrix_by_category_6","claim_hyderabad_water_document_matrix_by_category_7","claim_hyderabad_water_document_matrix_by_category_8","claim_hyderabad_water_document_matrix_by_category_9","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| expectations · water-connection:eligibility | /cells/eligibility/claimIds | ["claim_hyderabad_water_sanction_conditions","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_category_i_charges","claim_hyderabad_water_meter_obligation"] | ["claim_hyderabad_water_sanction_conditions","claim_hyderabad_water_sanction_conditions_2","claim_hyderabad_water_sanction_conditions_3","claim_hyderabad_water_sanction_conditions_4","claim_hyderabad_water_sanction_conditions_5","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2","claim_hyderabad_water_category_i_charges","claim_hyderabad_water_meter_obligation","claim_hyderabad_water_meter_obligation_2","claim_hyderabad_water_meter_obligation_3"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| expectations · water-connection:time | /cells/time/claimIds | ["claim_hyderabad_water_sla_category_i_stages","claim_hyderabad_water_sla_existing_procedure_stages","claim_hyderabad_water_days_are_working_days"] | ["claim_hyderabad_water_sla_category_i_stages","claim_hyderabad_water_sla_category_i_stages_2","claim_hyderabad_water_sla_category_i_stages_3","claim_hyderabad_water_sla_category_i_stages_4","claim_hyderabad_water_sla_category_i_stages_5","claim_hyderabad_water_sla_category_i_stages_6","claim_hyderabad_water_sla_category_i_stages_7","claim_hyderabad_water_sla_category_i_stages_8","claim_hyderabad_water_sla_existing_procedure_stages","claim_hyderabad_water_sla_existing_procedure_stages_2","claim_hyderabad_water_sla_existing_procedure_stages_3","claim_hyderabad_water_sla_existing_procedure_stages_4","claim_hyderabad_water_sla_existing_procedure_stages_5","claim_hyderabad_water_sla_existing_procedure_stages_6","claim_hyderabad_water_sla_existing_procedure_stages_7","claim_hyderabad_water_sla_existing_procedure_stages_8","claim_hyderabad_water_days_are_working_days","claim_hyderabad_water_days_are_working_days_2"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| expectations · water-connection:owner | /cells/owner/claimIds | ["claim_hyderabad_water_swc_sanctions_and_address","claim_hyderabad_water_circle_and_division_sanction","claim_hyderabad_water_jurisdiction_annexure","claim_hyderabad_water_customer_care_contacts"] | ["claim_hyderabad_water_swc_sanctions_and_address","claim_hyderabad_water_swc_sanctions_and_address_2","claim_hyderabad_water_swc_sanctions_and_address_3","claim_hyderabad_water_swc_sanctions_and_address_4","claim_hyderabad_water_circle_and_division_sanction","claim_hyderabad_water_circle_and_division_sanction_2","claim_hyderabad_water_circle_and_division_sanction_3","claim_hyderabad_water_jurisdiction_annexure","claim_hyderabad_water_jurisdiction_annexure_2","claim_hyderabad_water_jurisdiction_annexure_3","claim_hyderabad_water_customer_care_contacts","claim_hyderabad_water_customer_care_contacts_2","claim_hyderabad_water_customer_care_contacts_3"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| expectations · water-connection:after-submission | /cells/after-submission/claimIds | ["claim_hyderabad_water_status_tracking_and_sms","claim_hyderabad_water_status_route_published","claim_hyderabad_water_prospective_routes_published"] | ["claim_hyderabad_water_status_tracking_and_sms","claim_hyderabad_water_status_tracking_and_sms_2","claim_hyderabad_water_status_route_published","claim_hyderabad_water_prospective_routes_published","claim_hyderabad_water_prospective_routes_published_2","claim_hyderabad_water_prospective_routes_published_3","claim_hyderabad_water_prospective_routes_published_4","claim_hyderabad_water_prospective_routes_published_5","claim_hyderabad_water_prospective_routes_published_6","claim_hyderabad_water_prospective_routes_published_7","claim_hyderabad_water_prospective_routes_published_8","claim_hyderabad_water_prospective_routes_published_9","claim_hyderabad_water_prospective_routes_published_10","claim_hyderabad_water_prospective_routes_published_11","claim_hyderabad_water_prospective_routes_published_12"] | Claims cited by these cells were split into atomic fragments during IND-91 part B lint remediation. Each cell now lists the fragments that assert the facts it rests on: cost the four charge bands with the cap, the further amounts and the cash rules; documents the nine listed documents, the Category I matrix row and the occupancy-certificate relief; eligibility the sanction preconditions, the relief and the meter obligations; time the two published stage tables and the working-day rule; owner the Single Window Cell, the circle and division roles, the jurisdiction annexure and the published contacts; after-submission the trackable status, the SMS and the published prospective-consumer routes. No cell state is changed by this edit. |
| Record | Field | Old | New | Reason |
|---|---|---|---|---|
| expectations · water-connection:time | /cells/time/state | "mentioned" | "stated" | Section 8 makes `time` stated when the evidence gives an actionable duration, deadline, processing period, or service-level target, and reserves `mentioned` for a reference to timing without a figure or usable time rule. Sixteen verified Grade C claims publish stage figures for a Category I 15mm connection (7, 6, 5, 5 and 15 days and 24 hours under the revised procedure; 15, 10, 10, 20, 5, 60 and 29 days under the existing one), and two Grade B charter claims fix that days mean working days. Figures are present, so the cell is not `mentioned`. Grade C is expressly sufficient to support `stated`, and the same table lists C as the grade for official material that is indirect, incomplete or potentially outdated, which is exactly the SLA's defect; the currency doubt is carried as a limitation and as claim_hyderabad_water_which_sla_in_force_unknown, and section 8 says an Unknown claim records a limitation rather than setting the cell value. The section 8 requirement that a per-stage figure be disclosed in the note is already met by the recorded note. |
| expectations · water-connection:after-submission | /cells/after-submission/claimIds | ["claim_hyderabad_water_status_tracking_and_sms","claim_hyderabad_water_status_tracking_and_sms_2","claim_hyderabad_water_status_route_published","claim_hyderabad_water_prospective_routes_published","claim_hyderabad_water_prospective_routes_published_2","claim_hyderabad_water_prospective_routes_published_3","claim_hyderabad_water_prospective_routes_published_4","claim_hyderabad_water_prospective_routes_published_5","claim_hyderabad_water_prospective_routes_published_6","claim_hyderabad_water_prospective_routes_published_7","claim_hyderabad_water_prospective_routes_published_8","claim_hyderabad_water_prospective_routes_published_9","claim_hyderabad_water_prospective_routes_published_10","claim_hyderabad_water_prospective_routes_published_11","claim_hyderabad_water_prospective_routes_published_12"] | ["claim_hyderabad_water_status_tracking_and_sms","claim_hyderabad_water_status_tracking_and_sms_2","claim_hyderabad_water_status_route_published","claim_hyderabad_water_prospective_routes_published","claim_hyderabad_water_prospective_routes_published_5","claim_hyderabad_water_prospective_routes_published_6","claim_hyderabad_water_prospective_routes_published_7","claim_hyderabad_water_prospective_routes_published_8"] | Section 8 states that a step at or before submission, including registration, document presentation, payment, appointment booking, or the act of submission, is not after-submission evidence. Seven listed claims assert published routes that are not post-submission surfaces: Apply For Water and Sewerage Connection and Apply for New Connection Feasibility are the act of submission; Documents to Submit for New Connection, Timelines for New Connection and Indemnity Bond Format are pre-application guidance; Upload Shortfall Documents and Register New Connection Grievances are actions the citizen performs rather than surfaces the citizen sees. The cell remains `stated` on the claims that do satisfy the definition, and the recorded cell note already rests on exactly those four route claims plus the charter tracking and SMS claims, so the note stands unchanged. |
| expectations · water-connection:owner | /cells/owner/claimIds | ["claim_hyderabad_water_swc_sanctions_and_address","claim_hyderabad_water_swc_sanctions_and_address_2","claim_hyderabad_water_swc_sanctions_and_address_3","claim_hyderabad_water_swc_sanctions_and_address_4","claim_hyderabad_water_circle_and_division_sanction","claim_hyderabad_water_circle_and_division_sanction_2","claim_hyderabad_water_circle_and_division_sanction_3","claim_hyderabad_water_jurisdiction_annexure","claim_hyderabad_water_jurisdiction_annexure_2","claim_hyderabad_water_jurisdiction_annexure_3","claim_hyderabad_water_customer_care_contacts","claim_hyderabad_water_customer_care_contacts_2","claim_hyderabad_water_customer_care_contacts_3"] | ["claim_hyderabad_water_swc_sanctions_and_address","claim_hyderabad_water_swc_sanctions_and_address_2","claim_hyderabad_water_swc_sanctions_and_address_4","claim_hyderabad_water_circle_and_division_sanction","claim_hyderabad_water_circle_and_division_sanction_2","claim_hyderabad_water_circle_and_division_sanction_3","claim_hyderabad_water_jurisdiction_annexure","claim_hyderabad_water_jurisdiction_annexure_2","claim_hyderabad_water_jurisdiction_annexure_3"] | Section 8 makes `owner` stated when the evidence lets a citizen identify the office, officer, or operational role that holds or decides the case, by a specific office list, a designation tied to a jurisdiction rule, or a contact route for that role, and it treats a general agency name alone as `mentioned`. The three customer-care claims assert a 24-hour utility helpline, two general board numbers and a general support address; claim_hyderabad_water_customer_care_contacts records in its own notes that this is a general utility helpline and not a contact route for the office deciding a new connection case, so it cannot support the cell's state. claim_hyderabad_water_swc_sanctions_and_address_3 asserts that release generates a consumer account number, which is an outcome of release and identifies no office. The cell stays `stated` on the Single Window Cell sanctioning claim and its published address, the Green Brigade release role, the circle and divisional sanctioning claims and the jurisdiction annexure, which together are a designation tied to a jurisdiction rule. |
| expectations · water-connection:eligibility | /cells/eligibility/claimIds | ["claim_hyderabad_water_sanction_conditions","claim_hyderabad_water_sanction_conditions_2","claim_hyderabad_water_sanction_conditions_3","claim_hyderabad_water_sanction_conditions_4","claim_hyderabad_water_sanction_conditions_5","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2","claim_hyderabad_water_category_i_charges","claim_hyderabad_water_meter_obligation","claim_hyderabad_water_meter_obligation_2","claim_hyderabad_water_meter_obligation_3"] | ["claim_hyderabad_water_sanction_conditions","claim_hyderabad_water_sanction_conditions_2","claim_hyderabad_water_sanction_conditions_3","claim_hyderabad_water_sanction_conditions_4","claim_hyderabad_water_sanction_conditions_5","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2","claim_hyderabad_water_meter_obligation","claim_hyderabad_water_meter_obligation_2","claim_hyderabad_water_meter_obligation_3"] | Section 8 makes `eligibility` stated when the evidence gives a rule that decides who qualifies or which route applies. claim_hyderabad_water_category_i_charges asserts only that the charter publishes connection charges for Category-1 individual connections banded by plot area for a 15mm connection. That is a fee schedule, already listed under `cost`, and it decides neither who qualifies nor which procedural route applies; the Category-1 definition the eligibility note leans on sits in the claim's notes, not in its asserted text. The cell remains `stated` on the sanction-conditions claims and the occupancy-certificate relief threshold, which do state usable rules. |
| expectations · water-connection:documents | /cells/documents/claimIds | ["claim_hyderabad_water_document_list_narrative","claim_hyderabad_water_document_list_narrative_2","claim_hyderabad_water_document_list_narrative_3","claim_hyderabad_water_document_list_narrative_4","claim_hyderabad_water_document_list_narrative_5","claim_hyderabad_water_document_list_narrative_6","claim_hyderabad_water_document_list_narrative_7","claim_hyderabad_water_document_list_narrative_8","claim_hyderabad_water_document_list_narrative_9","claim_hyderabad_water_document_list_narrative_10","claim_hyderabad_water_document_matrix_by_category","claim_hyderabad_water_document_matrix_by_category_2","claim_hyderabad_water_document_matrix_by_category_3","claim_hyderabad_water_document_matrix_by_category_4","claim_hyderabad_water_document_matrix_by_category_5","claim_hyderabad_water_document_matrix_by_category_6","claim_hyderabad_water_document_matrix_by_category_7","claim_hyderabad_water_document_matrix_by_category_8","claim_hyderabad_water_document_matrix_by_category_9","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2"] | ["claim_hyderabad_water_document_list_narrative","claim_hyderabad_water_document_list_narrative_2","claim_hyderabad_water_document_list_narrative_3","claim_hyderabad_water_document_list_narrative_4","claim_hyderabad_water_document_list_narrative_5","claim_hyderabad_water_document_list_narrative_6","claim_hyderabad_water_document_list_narrative_7","claim_hyderabad_water_document_list_narrative_8","claim_hyderabad_water_document_list_narrative_9","claim_hyderabad_water_document_list_narrative_10","claim_hyderabad_water_document_matrix_by_category","claim_hyderabad_water_document_matrix_by_category_2","claim_hyderabad_water_document_matrix_by_category_3","claim_hyderabad_water_document_matrix_by_category_4","claim_hyderabad_water_document_matrix_by_category_5","claim_hyderabad_water_document_matrix_by_category_6","claim_hyderabad_water_document_matrix_by_category_7","claim_hyderabad_water_document_matrix_by_category_8","claim_hyderabad_water_document_matrix_by_category_9","claim_hyderabad_water_occupancy_certificate_relief","claim_hyderabad_water_occupancy_certificate_relief_2","claim_hyderabad_water_online_application_route_2"] | Section 8 makes `documents` stated when the evidence names a concrete document with a requirement to submit, provide, upload, produce, or attach it. claim_hyderabad_water_online_application_route_2, a verified Grade B charter claim, states that the applicant uploads documents and latest building photographs with the date on them. It names a concrete document with an upload requirement, so it supports this cell and is missing from its list; it is currently listed under no cell at all. |
| Record | Field | Old | New | Reason |
|---|---|---|---|---|
| expectation · water-connection | /cells/time/state | "stated" | "mentioned" | The cell rests on the revised column of a two-column service level agreement while the ledger's own claim_hyderabad_water_which_sla_in_force_unknown records that which procedure governs on the access date is not established by any reviewed public page. The two columns differ materially (15 days versus 60 for payment of connection charges; 5 versus 29 for consumer account number generation), so selecting one is an inference the ledger expressly declines to draw. Protocol section 8 requires a stated cell to give a value a citizen can act on and provides that an Unknown claim records a limitation, not a positive cell value; a disclosing note cannot convert that limitation into a stated value. Section 8 tolerates incompleteness in a time cell but not indeterminacy between two published, mutually exclusive schedules. The topic is named and figures appear, so mentioned is the correct state. |
| expectation · water-connection | /cells/time/claimIds | ["claim_hyderabad_water_sla_category_i_stages","claim_hyderabad_water_days_are_working_days"] | ["claim_hyderabad_water_sla_category_i_stages","claim_hyderabad_water_sla_existing_procedure_stages","claim_hyderabad_water_days_are_working_days"] | Protocol section 9 permits a mentioned cell to carry topic-only claim IDs. With the cell corrected to mentioned, listing only the revised procedure would continue to present one column as the answer. Adding claim_hyderabad_water_sla_existing_procedure_stages makes the cell show both published procedures as topic support without endorsing either. |
| expectation · water-connection | /cells/time/searchedRoutes | [] | ["https://hyderabadwater.gov.in/en/application/files/8017/3313/7016/SWC-SLA.pdf","https://hyderabadwater.gov.in/en"] | Protocol section 9 requires a mentioned cell to record the searched route IDs or URLs. These are the two routes the ledger records as read for timing evidence: the Single Window Cell service level agreement, and the board site entry point from which the Timelines for New Connection route is published. |
| expectation · water-connection | /cells/time/note | "A stage-by-stage service level agreement is published for the Category I 15mm connection this scenario covers, running from 7 working days to pay the processing fee through 6 and 5 days of feasibility checks, 15 days to pay the connection charges, automatic Green Brigade allotment within 24 hours of payment and 5 days to generate the consumer account number, with the charter fixing that days mean working days. Two qualifications are recorded rather than resolved: the figures are per stage and no total is published, and the same document sets out a slower existing procedure beside the revised one without saying which is in force, which is carried as a separate unknown claim." | "Searched the board's Single Window Cell service level agreement and the board site's Timelines for New Connection route. Timing is named and stage figures are published for a Category I 15mm connection, but the same document sets out two procedures side by side and does not say which governs. Under the revised procedure the stages run 7 working days to pay the processing fee, 6 and 5 days of feasibility checks, 5 days to re-upload missed documents, 15 days to pay the connection charges, Green Brigade allotment within 24 hours of payment and 5 days to generate the consumer account number. Under the existing procedure the corresponding stages run 15, 10 and 20 days of feasibility checks, 10 days to capture documents, 5 days for proceeding generation, 60 days to pay the connection charges and 29 days to generate the consumer account number. The charter fixes that days mean working days, but no reviewed public page establishes which procedure applies on the access date, and the agreement is undated on its face. A citizen therefore cannot tell whether the payment window is 15 days or 60. That gap is carried as claim_hyderabad_water_which_sla_in_force_unknown. No total is published for either procedure; the figures are per stage." | Protocol section 9 requires a mentioned cell to carry a search note. The previous note was written as an actionable-value note for a stated cell, leading with the revised figures and relegating the indeterminacy to a closing qualification. The replacement records what was searched, sets both published procedures out on equal footing, and states plainly that the reviewed evidence does not establish which applies. |
| claim · claim_hyderabad_water_occupancy_certificate_relief | /evidenceGrade | "B" | "C" | The claim's only source is source_hyderabad_water_documents_list, which the ledger's own source record describes as carrying no visible date on its face, dated 2018-07-25 only by file metadata, and expressly states that claims from it are graded C. Protocol section 4 grades archived or undated official material C. The ledger applied this rule correctly to the parallel undated document, source_hyderabad_water_swc_sla, whose claims are graded C; this claim was not given the same treatment. |
| claim · claim_hyderabad_water_occupancy_certificate_relief | /notes | "A rule that decides whether the hardest enclosure applies to a given house." | "A rule that decides whether the hardest enclosure applies to a given house. Graded C because its only source is undated on its face and dated 2018 by file metadata, so the rule may have been superseded since; the relief was not corroborated on any other reviewed route." | Protocol section 4 conditions the C grade on stating the date and the limitation. The claim previously carried no grading rationale; this matches the pattern the ledger already uses on the claims resting on the undated service level agreement. |
| claim · claim_hyderabad_water_document_matrix_by_category | /evidenceGrade | "B" | "C" | The claim's only source is source_hyderabad_water_documents_list, whose source record states that it carries no visible date on its face, is dated 2018-07-25 by file metadata alone, and that claims from it are graded C. Protocol section 4 grades undated official material C. |
| claim · claim_hyderabad_water_document_matrix_by_category | /notes | "The matrix also carries rows for Category II, Category III, below poverty line applicants and second connections, which are outside this scenario." | "The matrix also carries rows for Category II, Category III, below poverty line applicants and second connections, which are outside this scenario; only the Category I row is recited here. Graded C because its only source is undated on its face and dated 2018 by file metadata, so the matrix may have been superseded since." | Protocol section 4 conditions the C grade on stating the date and the limitation. The scope note is preserved and the grading rationale added. |
| claim · claim_hyderabad_water_prospective_routes_published | /evidenceGrade | "B" | "C" | The claim's only source is source_hyderabad_water_board_site, whose URL is the board's homepage at https://hyderabadwater.gov.in/en. Protocol section 7 states that a department homepage is a general-site reference and claims resting on it are Grade C, never presented as a specific source, and section 4 repeats this in the C row. Section 4's B row for direct observation of a public official interface fixes observation against citizen report and inference; it does not displace the homepage rule. The claim is about the list of route titles in the site navigation on one date, which is the volatile general-site fact the rule targets. |
| claim · claim_hyderabad_water_prospective_routes_published | /notes | "Observed as published links on the board's own navigation on the access date; none was exercised." | "Observed as published links on the board's own navigation on the access date; none was exercised. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page, and site navigation may change without notice." | Protocol section 4 conditions the C grade on stating the limitation, and section 7 requires that a homepage-based citation never be presented as a specific source. The note now records why the grade is C. |
| claim · claim_hyderabad_water_customer_care_contacts | /evidenceGrade | "B" | "C" | The claim's only source is source_hyderabad_water_board_site, the board's homepage. Protocol section 7 requires that claims resting on a department homepage be Grade C. The claim's own text, that the contacts appear on every page of the site, is a general-site assertion by construction. |
| claim · claim_hyderabad_water_customer_care_contacts | /notes | "Institutional contact details only." | "Institutional contact details only. Graded C under protocol section 7 because the citation is the board's homepage, a general-site reference rather than a specific page. This is a general utility helpline, not a contact route for the office deciding a new connection case." | Protocol section 4 conditions the C grade on stating the limitation. The note also records that this is not a role-specific contact route, so the owner cell is not read as resting on it. |
| claim · claim_hyderabad_water_status_tracking_and_sms | /text | "The board's citizens charter states that the status of a new connection application or a registered complaint can be tracked on the website and that SMS messages are also sent to the applicant, and that a user manual for filling the online application is available on the website with a dedicated help desk at the head office and kiosks at cash counters." | "The board's citizens charter states that the status of a new connection application or a registered complaint can be tracked on the website and that SMS messages are also sent to the applicant." | Protocol section 1 requires one claim to assert one checkable thing, and section 8 lint item 1 flags compound claims. This claim asserted four things across two unrelated topics: two post-submission surfaces (status tracking, SMS to the applicant) and two help resources available at or before submission (an online-application user manual, a help desk and kiosks). Protocol section 8 provides that a step at or before submission is not after-submission evidence, so the two halves fall on opposite sides of an express boundary while the claim is the principal support for the after-submission cell. The claim is trimmed to the post-submission surfaces; the help resources move to claim_hyderabad_water_application_help_resources. |
| claim · claim_hyderabad_water_application_help_resources | / | null | {"id":"claim_hyderabad_water_application_help_resources","text":"The board's citizens charter states that a user manual for filling the online application is available on the website, with a dedicated help desk at the head office and kiosks at the cash counters.","jurisdiction":"Hyderabad, Telangana, India","scenarioIds":["scenario_ind32_water_residential"],"nodeIds":[],"sourceIds":["source_hyderabad_water_citizen_charter"],"evidenceGrade":"B","basis":"observation","status":"verified","contradictsClaimIds":[],"notes":"Split out of claim_hyderabad_water_status_tracking_and_sms by audit for atomicity. These are help resources available at or before submission, so under protocol section 8 they are not after-submission evidence and this claim supports no expectation cell. Graded B on the May 2024 citizens charter, a current official publication dated on its face."} | Completes the split at corr_status_tracking_split_text. The help resources are accurate charter content and are retained rather than discarded, but as pre-submission material they belong in their own claim and support no expectation cell. |
Sources
official_guidance · hyderabadwater.gov.in · accessed 2026-09-06 · published 2024-05-01
Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: 'Hyderabad Metropolitan Water Supply & Sewerage Board, Khairatabad, Hyderabad, TG 500004, India'. Thirty-one pages, dated 'May 2024' on its title page, recorded as publishedAt; the file metadata records a creation date of 2024-05-27. The charter states of itself that it is not a legal document for enforcement against either the Board or the customers. Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Archive: the Wayback availability API returned no snapshot for this file on the access date, so no archive copy exists to point to; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Open source ↗official_guidance · hyderabadwater.gov.in · accessed 2026-09-06
Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: served from the board's own Documents to Submit for New Connection page, whose title bar reads 'Hyderabad Metropolitan Water Supply and Sewerage Board'. One page. It carries no visible date on its face; the file metadata records a creation date of 2018-07-25, so claims from it are graded C. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Open source ↗official_guidance · hyderabadwater.gov.in · accessed 2026-09-06
Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: served from the board's own Timelines for New Connection page, whose title bar reads 'Hyderabad Metropolitan Water Supply and Sewerage Board'. Six pages. It carries no visible date on its face; the file metadata records a creation date of 2020-03-12, so claims from it are graded C. It sets out an existing procedure and a revised procedure side by side, and does not state which is in force. Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Archive: the Wayback availability API returned no snapshot for this file on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Open source ↗official_portal · hyderabadwater.gov.in · accessed 2026-09-06 · published 2026-09-02
Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: 'HYDERABAD METROPOLITAN WATER SUPPLY AND SEWERAGE BOARD, Administrative Office Building, Khairatabad, Hyderabad - 4, Telangana'. The site footer displays 'Last Updated: 02-September-2026', recorded as publishedAt. The host is fronted by a bot-detection challenge which a plain HTTP client could not pass; the pages were read in a browser and no CAPTCHA was solved or attempted. Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Archive: the Wayback availability API returned no snapshot for this entry point on the access date; the original official URL is retained and the capture failure is recorded here as a limitation. No new capture was pushed from this run.
Open source ↗official_portal · hyderabadwater.gov.in · accessed 2026-09-06
Jurisdiction: Hyderabad, Telangana, India. Agency naming as displayed on the access date: the page title bar reads 'Know Your Connection Status :: Hyderabad Metropolitan Water Supply and Sewerage Board'. Direct current observation that the board publishes the route under prospective consumer services; the route was read only, no login was used and no application reference was entered. The page shows no visible last-updated or version date of its own beyond the site footer, re-observed on 2026-09-06 by the official-source pass after the audit noted the omission. Limitation: the route is undated, so its currency rests on the access-date observation alone. Archive: an existing Wayback snapshot was found at https://web.archive.org/web/20260119180209/https://www.hyderabadwater.gov.in/en/index.php/services/prospective-consumer-services/know-your-connection-status (2026-01-19); no new capture was pushed from this run. Limitation: that snapshot predates the access date, so it does not preserve the route as reviewed on 2026-09-06.
Archive: an existing Wayback snapshot was found at https://web.archive.org/web/20260119180209/https://www.hyderabadwater.gov.in/en/index.php/services/prospective-consumer-services/know-your-connection-status (2026-01-19); no new capture was pushed from this run.
Open source ↗